Host - Matchbox (Capitol Hill)

Thompson Hospitality Corporation; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Full time

Job summary

Thompson Hospitality Corporation in Washington DC is seeking a Host/Hostess for Matchbox restaurant. As a Host, you’ll create a warm atmosphere, greet guests, manage seating, and provide information about the menu. The ideal candidate should have experience in high-volume dining, excellent communication skills, and the ability to multitask. Join our team to ensure exceptional dining experiences for every guest. More details about benefits can be found on our website.

Qualifications

• Experience in high volume, upscale casual dining or an equivalent service environment preferred.
• Able to work flexible shifts, including weekends and some holidays.
• Clear verbal communication skills and ability to interact with guests in a busy environment.

Responsibilities

• Greet and welcome guests with a friendly attitude.
• Manage waitlist and seating arrangements efficiently.
• Provide information to guests regarding menus and specials.

Skills

Excellent communication skills

Customer service skills

Ability to multitask

Job description

Overview

Become an integral part of the Matchbox team as a Host/Hostess and be the welcoming face of our vibrant restaurant. As a Host, you will create a warm and inviting atmosphere, ensuring that every guest feels valued and has an exceptional dining experience from the moment they step through our doors. If you have a friendly and outgoing personality, excellent communication skills, and a passion for providing outstanding customer service, join us and be a part of a dynamic team that brings people together through great food and hospitality.

Responsibilities

• Greet and welcome guests with a friendly and positive attitude, creating a warm and inviting atmosphere.
• Manage the waitlist and seating arrangements efficiently, ensuring accurate and timely seating of guests.
• Provide accurate and helpful information to guests regarding menus, specials, and restaurant policies.
• Maintain cleanliness and organization at the host stand and lobby area, making a great first impression on guests.
• Coordinate with the serving staff and kitchen team to ensure smooth and efficient flow of guest seating and service.

Qualifications

• Experience in high volume, upscale casual dining or an equivalent service environment preferred.
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays.
• Ability to stand and walk for extended periods (up to 6-8 hours).
• Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
• Reach, bend, and stoop occasionally.
• Use hands and arms to operate reservation systems and phones.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast‑paced setting.

Who We Are

Matchbox is a leading restaurant brand that has been bringing people together since 2003 with our mouth‑watering wood‑fired pizzas, mini burgers, and chef‑inspired dishes. We are committed to providing a positive experience to every guest, client, and team member. Join Matchbox and be a part of our continued success and vibrant dining culture.

Thompson Hospitality

Thompson Hospitality is one of the largest restaurants, food service, and facilities management companies in the country. We are built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.