Host - Casa Lu Al

Spring & Main; Lima (OH); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Employee meals

Health insurance + 401K

Job summary

Spring & Main in Lima, OH is seeking friendly hosts to greet guests, seat guests, and support a fast-paced dining environment. You will manage seating software, communicate with staff, estimate wait times, and ensure a clean, welcoming dining room.

This role offers flexible scheduling, weekly pay, and employee meal discounts, with health insurance and 401-K available for eligible full-time employees.

Qualifications

• Previous Customer Service Experience Preferred.
• Exceptional Verbal Communication Skills.
• Ability to Multi-Task in High Volume Environment.
• Must be 16 to apply.

Responsibilities

• Greet guests with a welcoming attitude.
• Manage seating software with accurate guest info.
• Communicate with front of house team and managers.
• Estimate accurate wait times based on table times and lists.
• Make accommodations for guests as needed.
• Bus, clean, and sanitize tables and chairs.
• Handle reservations inquiries by phone.
• Direct and facilitate carryout pickup for guests.
• Assist serving staff with pre-bussing tables.
• Build relationships with new and regular customers.
• Maintain cleanliness of dining area and restrooms.
• Execute daily cleaning tasks per management.

Skills

Customer service

Verbal communication

Multitasking

Age 16+

Job description

Host - Casa Lu Al

Overview: Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service. For this position, we are seeking friendly and upbeat individuals that thrive in a fast-paced work environment and aim to deliver a quality customer experience.

Responsibilities:

• Greet guests as they arrive with a welcoming and positive attitude.
• Manage seating software by entering accurate guest information and updating table status.
• Communicate effectively with front of house team members and managers.
• Estimate accurate wait times for guests based on current table times, party size, wait list, and other factors.
• Use good judgment to make appropriate accommodations for guests based on need.
• Bus, clean, and sanitize tables/chairs/seats as needed to ensure efficient seating.
• Handle phone calls and any inquiries on reservations, as needed.
• Direct and facilitate carryout pickup for guests, as needed.
• Assist serving staff when necessary, with pre-bussing tables.
• Work to build relationships with new and regular customers.
• Maintain cleanliness and presentation of the dining room, restrooms, and other public areas.
• Execute daily cleaning details as outlined by the management team.

Required Qualifications:

• Previous Customer Service Experience Preferred
• Exceptional Verbal Communication Skills
• Ability to Multi-Task in High Volume Environment
• Must be 16 to apply

What We Offer:

• Spring & Main provides a fun and family-friendly work environment.
• We offer competitive wages with weekly pay.
• Spring & Main accommodates flexible scheduling to support our employees' work-to-life balance.
• All employees are eligible for employee meal discounts.
• For employees who meet full-time requirements, Spring & Main offers a comprehensive benefits package that includes health insurance 60% employer-paid premium, dental and vision, short-term disability, and company-paid life insurance.
• Spring & Main also offers a 401-K retirement savings plan with a generous company match.
• To learn more, visit us at springandmainlima.com.

Spring & Main and Good Food Restaurants is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.