Host - Baltaire

Alliance Hospitality Group

Los Angeles (CA)

On-site

USD 26,174 - 30,307

Full time

14 days+

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Benefits offered by this job

Free meal per shift

Employee Dining Benefits

Job summary

A restaurant hospitality firm in Los Angeles is seeking an entry-level Host to oversee communication between the restaurant, managers, and guests. The ideal candidate should have at least 1 year of service experience, particularly in a fine dining environment, and be proficient in OpenTable. This role offers a competitive hourly wage of $19.00 - $22.00 plus pooled tips and provides dining benefits. Candidates must be detail-oriented and possess strong communication skills, making it a great opportunity for those looking to grow in the hospitality industry.

Qualifications

Minimum 1 year of experience in a service-oriented or administrative position.
Must have OpenTable experience.
Punctual, regular and reliable attendance required.
Able to manage multiple tasks effectively.

Responsibilities

Oversee communication between the restaurant, managers, and guests.
Field event and regular voicemails, complete event inquiries.
Assist with service demands in the dining room.
Handle lost items and reservations efficiently.

Skills

Polished phone skills

Detail-oriented

Strong communication skills

Problem-solving

Team Player

Education

High school graduate or equivalent

Tools

OpenTable

Job description

4 days ago Be among the first 25 applicants

Our Mission

To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh.

What Makes Us Unique

You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us.

What We Expect

Hosts will reports to the Baltaire Management team to oversee all matters of communication between the restaurant, managers, and guests. This includes the direction of OpenTable, holidays, incident solutions and guest requests. Essential and other important responsibilities and duties may include, but are not limited to the below;

Responsibilities

Fun
Hospitable
Hard‑working
Warm and friendly demeanor
Ability to show warmth, empathy and hospitality through polished phone skills.
Ability to be on your feet for an entire shift.
Ability to keep up with business needs within the restaurant
Team Player
Support the service team to ensure guest needs/requirements are met in a timely manner.
Detail‑oriented
Professional appearance and behavior at all times.
Walk with graceful efficiency through the dining room to assist with service demands.
Work with spreadsheets to handle lost items, lost credit cards, messages for managers, complaints and large party requests.
Make calls for the following day' s reservations, noting any requests and confirming what we can offer guests.
Being knowledgeable of all policies and procedures relevant to guests, and if no answer is available within the set parameters, taking down guest information to call them back.
Field event and regular voicemails and complete event inquiries with guests over the phone
Be astutely aware of all aspects of OpenTable: how to make reservations, reservation waitlists, etc.
Answer department telephone using correct greeting and telephone etiquette.
Able to maintain flexible work schedule including overtime as needed.

Ideal Candidate Will Have

A minimum of 1 year of experience in a service‑oriented or administrative position within a customer‑faced environment (ideally fine dining).
Must have OpenTable experience.
High school graduate or equivalent vocational training certificate, college degree.
Must be detail oriented
Must be a clear thinker, remaining calm and resolving problems using good judgment.
Punctual, regular and reliable attendance.
Strong communication skills and ability to understand and follow written and verbal instructions.
Ability to occasionally stand; walk; reach with hands and arms; and stoop or kneel. The employee must occasionally lift and/or move up to 10 pounds.
Able to manage multiple tasks effectively and meet deadlines.

We Offer