HOST- Albuquerque, NM

IHOP Restaurants; Albuquerque (NM); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Flexible Hours/ Full and Part Time

Extensive Training

Real Advancement Opportunities

Zusammenfassung

IHOP Restaurants in Albuquerque is seeking a friendly Host/Hostess to greet guests and seat them promptly, ensuring a cheerful and courteous experience. Responsibilities include answering the phone, handling To-Go orders, and assisting with delivery orders while maintaining a welcoming dining environment.

Ideal candidates will have strong communication and teamwork, be capable of handling money transactions, multitask effectively, and adapt to flexible shifts.

Qualifikationen

• Experience in hosting or customer-facing role is a plus.
• Strong teamwork and communication abilities.
• Ability to handle money transactions responsibly.
• Ability to multitask and act quickly.
• Flexibility to work in shifts.
• A positive, team-oriented attitude.

Aufgaben

• Greet guests and seat them promptly.
• Open doors for guests as they arrive and depart.
• Handle To-Go orders and delivery orders.
• Manage wait list during busy periods.
• Provide menu recommendations and information.
• Upsell additional products when appropriate.
• Take orders and relay details to kitchen staff.
• Deliver food and beverages to guests in a timely manner.
• Present checks and process payments.
• Maintain restaurant appearance and cleanliness.
• Provide exceptional customer experience.

Kenntnisse

Customer service

Teamwork

Communication

Multitasking

Jobbeschreibung

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Benefits:

• Competitive Pay
• Flexible Hours/ Full and Part Time positions
• Extensive Training
• Real Advancement Opportunities

Host Job Requirements::

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities of a Host::

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.