Host

Cherry Valley Hotel; Woburn (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Cherry Valley Hotel is seeking a friendly Host to welcome guests, manage reservations, and ensure a warm, efficient dining experience. You will set up the dining area, assist with seating, and handle cash or card payments while maintaining service standards.

The role requires English fluency and the ability to multi-task in a fast-paced environment, with emphasis on hospitality and guest satisfaction. Long hours and standing are part of the job.

Qualifications

• High school education or equivalent preferred.
• Prior experience in a restaurant or hotel setting preferred.
• Ability to work long hours, stand for extended periods, and multitask in a fast-paced environment.

Responsibilities

• Greet guests warmly, assist with seating, and set up dining areas for service.
• Take reservations, provide recommendations, and answer guest questions.
• Handle payments via cash or card and assist with room service orders as needed.
• Monitor safety, follow hotel policies, and stay calm in stressful situations.

Skills

Guest service

Cash handling

Reservations

Multitasking

English fluency

Education

High school diploma or equivalent

Job description

You are someone who thrives on creating memorable first impressions and ensuring guests feel like they belong from the moment they arrive. You have a natural ability to bring warmth and positivity to every interaction. If you love a dynamic, fast-paced environment where every day offers something new, we'd love to have you on our team! You'll play a key role in delivering exceptional guest experiences, making sure everyone feels welcome and valued. As the Host you will:

• Be a Friendly Face and Voice- arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping your work area clean and attractive throughout the meal period. In your role you may also handle room service orders as well as cash/credit as you take on the duties of cashier.
• Be a Host – taking reservations, seating guests, pouring water, making helpful suggestions, answering questions, remembering names, offering a friendly smile – and maybe even a weather forecast – it is all part of the job!
• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

A high school education or equivalent preferred and prior experience in a restaurant setting preferred. Physical requirements include the ability to work long hours as needed. Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand and walk for long periods of time. Must possess fluency in English and be able to work in stressful, high pressure situations, and must possess the ability to multi-task on a regular basis.

Equal Opportunity Employer
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