Host

The Marcus Corporation; Wisconsin; On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Free Well-Balanced Meal Each Shift

Room Discounts at Marcus Hotels & Res—

Discounts at Marcus Restaurants & Spa

Job summary

The Marcus Corporation, through its Marcus Hotels & Resorts division, is seeking a part-time Chophouse Host at the Hilton Milwaukee downtown. The role focuses on warm guest interactions, accurate order handling, and team collaboration to ensure an exceptional dining experience.

Responsibilities include greeting guests, inputting orders, guiding guests to tables, and processing payments. This position offers a competitive hourly wage and discounts across Marcus properties, with opportunities for

Qualifications

• Experience in food and beverage service preferred.
• Ability to maintain service standards and guest relations.
• Proficiency in English for menus and orders.

Responsibilities

• Greet guests and explain specials.
• Record orders into POS system.
• Communicate table numbers and guest counts to servers.
• Escort guests to tables and present menus and wine lists.
• Process payments and thank guests.
• Perform side work and restocking.
• Maintain self-banking procedures.
• Carry out additional duties as assigned by Manager.

Skills

Hospitality experience

Cash handling

English proficiency

Guest service

Job description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated part time Chophouse Host to join our dynamic team and contribute to the exceptional guest experience we’re known for. As a Host it will be your responsibility to tailor the Chophouse experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you will be doing?

• Greet guests and explain specials & promotions.
• Record and input guest orders into the Point of Sale system.
• Verbally communicate to server the table number sat and the number of guests.
• Escort guests to tables, hand them menus, wine list, and inform guests of specials.
• Collect payment, thank guests, and invite them to return.
• Complete side work and cleaning tasks including restocking and replenishing condiments.
• Maintain self-banking procedures.
• Perform additional duties as assigned by the Manager.

What do you bring to the role?

• Prior food, beverage, cash handling and hospitality experience preferred.
• Innate desire to serve and ability to maintain service and departmental standards.
• Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette.
• Learn table settings, service ware, and menu items.
• Proficient in English for menu comprehension, recording orders, and guest communication.
• Recall and promote menu items.
• Maintain professional demeanor and clean uniform.

What’s in it for you

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

Free parking

• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Job Type: Part Time, Hourly, Union

Availability: Evenings with weekend and holiday Availability

Pay Rate: $17.60/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

Additional Information

• Hourly/Yearly Wage: $17.60/hour