Bartender

Hornblower Group; Norfolk (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hornblower Group seeks a Bartender to serve high-quality beverages aboard our passenger vessel, delivering exceptional hospitality and memorable experiences for guests.

Shifts include nights, weekends, and holidays, with training on safety and standards. The role requires at least 1 year of bartending experience and a polished, professional appearance to match our upscale water-side service.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of bartending experience required.
• Strong knowledge of beverage recipes and preparation.
• Excellent customer service, communication, and teamwork skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional appearance and ability to meet grooming standards.
• Comfortable working nights, weekends, holidays, and changing schedules.

Responsibilities

• Prepare and serve high-quality beverages accurately and consistently.
• Provide fast, friendly service to guests and coworkers throughout each cruise.
• Set up, stock, maintain, and clean the bar and service areas.
• Take orders, process payments, and use the point-of-sale system accurately.
• Share beverage knowledge and provide information about menus, entertainment, cruise routes, and points of interest.
• Follow safety and service standards while helping create a welcoming atmosphere.

Skills

Customer service

Communication

Teamwork

Multitasking

Organization

Professional appearance

Education

High School Diploma or equivalent

Job description

Bartender - Craft Drinks & Create Memories on the Water!

Love bartending and creating unforgettable guest experiences? Join our crew aboard our scenic passenger vessel and serve great drinks, exceptional hospitality, and incredible skyline views.

Schedule:

Shifts include nights, weekends, and holidays based on business demands. Schedule variations will be communicated in advance.

What You’ll Do

• Prepare and serve high-quality beverages accurately and consistently.
• Provide fast, friendly service to guests and coworkers throughout each cruise.
• Set up, stock, maintain, and clean the bar and service areas.
• Take orders, process payments, and use the point-of-sale system accurately.
• Share beverage knowledge and provide information about menus, entertainment, cruise routes, and points of interest.
• Follow safety and service standards while helping create a welcoming atmosphere.

What We’re Looking For

• High School Diploma or equivalent required.
• At least 1 year of bartending experience required.
• Strong knowledge of beverage recipes and preparation.
• Excellent customer service, communication, and teamwork skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional appearance and ability to meet grooming standards.
• Comfortable working nights, weekends, holidays, and changing schedules.

The Experience

This is more than a bartending job - it is hospitality with a view. Work aboard a moving vessel while helping guests enjoy memorable moments on the water. Must be comfortable standing for extended periods, navigating stairs and decks, lifting up to 40 pounds, and completing vessel safety training.

Join our crew and help create unforgettable experiences!

#HB1

#CityCruisesUS

Hornblower Groupis a global leader in experienceand transportation.Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels.Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.