Host

Bigwhiskeys; Springfield (MO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Bigwhiskeys is seeking a friendly host to warmly greet guests, manage seating flow, and ensure a smooth front-of-house experience. You will record parties, provide accurate wait times, and accommodate special seating requests while maintaining a clean, welcoming entrance.

As the first point of contact, you will coordinate with servers and bussing staff, relay messages, and keep the hostess stand neat. No prior experience required; grooming and clear communication are essential for success.

Qualifications

• No previous restaurant experience required.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Communicate clearly and effectively in the predominant language(s) of our guests.
• Must have exceptional grooming habits.

Responsibilities

• Warmly and graciously greet all guests upon arrival
• When possible, open the front door for guests entering or leaving the restaurant
• Record guest names and the number of people in their party when immediate seating is limited
• Call out name and number of party when tables become available
• Provide guests with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Help bus tables and help keep floors clean
• Keep hostess stand and closet clean and stocked
• Clean all windows in the foyer
• Stock bathrooms and make sure they stay clean with hourly bathroom checks
• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a smile and the correct greeting

Skills

Customer service

Clear communication

Grooming

Job description

Benefits

• Employee discounts
• Flexible schedule

Summary of Position

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties and Responsibilities

• Warmly and graciously greet all guests upon arrival
• When possible, open the front door for guests entering or leaving the restaurant
• When immediate seating is limited, record guest names and the number of people in their party
• Call out name and number of party when tables become available
• Provide guests with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Help bus tables and help keep floors clean
• Keep hostess stand and closet clean and stocked
• Clean all windows in the foyer
• Stock bathrooms and make sure they stay clean with hourly bathroom checks
• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a smile and the correct greeting

Qualifications

• No previous restaurant experience required
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits