Host

White Lodging; Saratoga (WY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Vacation and Paid Time Off (PTO)

Unlimited referral bonuses

401(k) with company match

Employee housing at subsidized rates

Free meals provided

Employee engagement activities

Discounts on hotel rooms and dining

Job summary

A luxury adventure destination in Saratoga, Wyoming is seeking a dedicated individual for guest service roles. Ideal candidates will have prior guest service experience and excellent communication skills. Responsibilities include greeting guests, managing reservations, and ensuring a polished dining experience. Benefits include medical insurance, flexible hours, and opportunities for growth within the company. Join a team that values hospitality and thriving in a stunning outdoor environment.

Qualifications

• Previous experience in a guest service role is preferred.
• Effectively interact with guests and team members.
• Ability to train new associates.

Responsibilities

• Greet guests warmly, setting a positive tone for dining.
• Effectively assign servers to optimize service flow.
• Maintain cleanliness and organization in the restaurant.

Skills

Guest service experience

Communication skills

Attention to detail

Positive attitude

Flexibility

Job description

Overview

At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.

Responsibilities

• Greet guests in a warm, friendly, and professional manner, setting the tone for their dining experience.
• Understand and adhere to uniform standards to present a polished image to guests.
• Effectively assign servers to their sections, optimizing service flow and guest satisfaction.
• Utilize rotational seating standards to ensure balanced service and an efficient dining experience.
• Manage reservations and communicate special accommodations to servers and management as needed.
• Maintain a clean and inviting entryway to the restaurant, ensuring a pleasant first impression.
• Seat and assign guests to tables with professionalism, making sure their preferences are considered.
• Demonstrate a comprehensive knowledge of both food and beverage menus, including daily specials and 86'd items.
• Enter orders accurately through the POS system, ensuring timely and precise service.
• Verify payment methods and handle cash responsibly, following all cash handling procedures.
• Complete side work duties and cleaning tasks to maintain a high standard of cleanliness and organization.
• Conduct quality checks to ensure guest satisfaction upon their departure.
• Perform any other tasks assigned by management to support the restaurant’s operations.

What You\'ll Bring

• Previous guest service experience is preferred, with a strong focus on hospitality and customer care.
• Excellent communication skills, with the ability to interact effectively with guests and team members.
• Assist in training new associates and cross-training existing staff.
• A positive attitude and the ability to work in a fast-paced environment while maintaining attention to detail.
• Flexibility to adapt to changing priorities and guest needs.

What You Can Look Forward To

• Day 1 medical, dental, and vision insurance for all seasonal and full-time associates
• Vacation and Paid Time Off (PTO) with rollover for full-time associates
• Unlimited referral bonuses
• 401(k) with company match after 1 month
• Ranch provided employee housing available at a subsidized rate
• 3 meals per day at no cost to the associate
• Numerous employee engagement activities that contribute to a positive work environment
• Getting to live in a beautiful location with access to hiking, mountain biking, and fishing on neighboring national forest land
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple opportunities for growth across our luxury ranch network

At Brush Creek Ranch, we are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Location Code: 9090