AM Server

Lone Mountain Ranch; Town of Montana (WI); Hybrid; USD 20,664,000 - 30,307,000; Full time

Job summary

Lone Mountain Ranch in Big Sky, Montana is seeking an AM Server to deliver warm, attentive breakfast and lunch service to guests, working with our Food & Beverage team to ensure smooth dining operations. You’ll welcome guests, learn the menu, make recommendations, handle beverages and light barista tasks, keep stations clean, and coordinate take-out orders as needed.

Ideal candidates bring prior hospitality experience, strong communication, teamwork, and the ability to multitask in a fast-paced

Qualifications

• Prior customer service experience preferred.
• Restaurant or hospitality background preferred.
• Excellent communication and people skills.
• Able to multitask and stay organized.
• Willing to work early mornings, weekends, and holidays.

Responsibilities

• Provide attentive and professional breakfast and lunch service.
• Welcome guests, anticipate their needs, and respond to requests.
• Learn the menu and provide accurate recommendations.
• Serve beverages and basic barista tasks as needed.
• Maintain a clean, stocked service station.
• Reset tables and keep dining areas guest-ready.
• Coordinate take-out orders with accuracy and presentation.
• Communicate guest requests to the team.
• Collaborate with Servers, culinary team, and leadership.
• Support the team during busy periods.
• Follow Ranch service standards and safety procedures.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Fast-paced service

POS familiarity

Tools

POS system

Job description

For more than 100 years, Lone Mountain Ranch has welcomed guests to beautiful Big Sky, Montana. Set on 148 acres just minutes from Yellowstone National Park, the Ranch is known for authentic Western hospitality, exceptional dining, outdoor adventures, and unforgettable guest experiences.

The beauty of the Ranch may be what guests remember first, but it's the people who create the experiences they remember most. Together, we take pride in caring for this special place—preserving its history, stewarding its natural surroundings, and creating meaningful experiences for every guest who visits.

Whether you're welcoming guests, preparing memorable meals, caring for our historic property, or supporting operations behind the scenes, every role contributes to creating unforgettable experiences while helping shape the next chapter of Lone Mountain Ranch's legacy.

Bring Great Hospitality to the Start of Every Day

Breakfast and lunch at the Ranch are an important part of our guests’ experience, and we’re looking for an AM Server who brings warmth, attentiveness, and genuine hospitality to every table. You’ll provide polished yet approachable service, help guests navigate our food and beverage offerings, and work closely with the rest of the Food & Beverage team to keep service running smoothly.

This is a great fit for someone who enjoys connecting with people, notices the details, and can stay organized and welcoming even when the restaurant gets busy.

What You’ll Do

• Provide attentive and professional breakfast and lunch service.
• Welcome guests, anticipate their needs, and respond thoughtfully to questions and requests.
• Learn the menu and provide accurate information and recommendations.
• Serve coffee, tea, and other breakfast and lunchtime beverages, including basic barista responsibilities as needed.
• Maintain a clean, organized, and well-stocked service station throughout your shift.
• Reset tables and help keep dining and service areas guest-ready.
• Prepare and coordinate take-out orders with attention to accuracy and presentation.
• Communicate guest requests, dietary needs, and service concerns clearly with the appropriate team members.
• Work closely with Servers, Server Assistants, Culinary team members, and Food & Beverage leadership to provide efficient, coordinated service.
• Step in where needed during busy periods to support the team and the overall guest experience.
• Follow Ranch service standards, Food & Beverage procedures, and applicable safety and sanitation requirements.

Who Thrives Here

You’ll do well in this role if you genuinely enjoy taking care of people and understand that great service is often about noticing what a guest needs before they have to ask. You’re friendly and approachable while maintaining professionalism, comfortable working at a fast pace, and able to manage several priorities without losing attention to detail.

You’re also a team player who understands that a successful service depends on everyone working together and is willing to step in wherever needed to support guests and coworkers.

What You’ll Bring

• Previous customer service experience; restaurant or hospitality experience strongly preferred.
• Strong communication and interpersonal skills.
• A warm, professional, and approachable demeanor.
• Ability to manage multiple tables, priorities, and guest needs in a fast-paced environment.
• Strong organization and attention to detail.
• A proactive approach to guest service and problem-solving.
• Ability to work collaboratively and contribute to the success of the entire Food & Beverage team.
• Comfort using point-of-sale systems and basic workplace technology.
• Availability for early mornings, weekends, holidays, and a seasonal schedule based on Ranch operations.

Why Join Lone Mountain Ranch?

At Lone Mountain Ranch, great hospitality starts with exceptional people. You’ll join a team that values hard work, genuine connection, craftsmanship, and taking pride in the details that make an experience memorable.

Whether you’re serving a meal, solving a problem, supporting a teammate, or creating a moment a guest will remember long after they leave, your work matters here. We believe in showing up for one another, leading by example, and working together to create unforgettable experiences in one of Montana’s most