Host

Ruby's Diner; San Clemente (CA); On-site; USD 2,066,000 - 2,893,000; Full time

Job summary

A leading diner chain in California is seeking a host/hostess to create a welcoming experience for guests. The role requires maintaining cleanliness standards, processing guest checks accurately, and providing assistance to staff. Applicants should be detail-oriented, possess good communication skills, and have a strong focus on guest satisfaction. Join us to help deliver our unique diner experience and embrace Ruby's Magic.

Qualifications

• Uniform required: reports to work in proper and clean uniform.
• Ability to greet, seat guests, and manage waiting list procedures.
• Accurate cash handling and processing guest checks with no overages/shortages.
• Knowledge of menu for suggestive selling to guests.

Responsibilities

• Reports to work in proper and clean uniform.
• Uses greeting, seating, and waiting list procedures.
• Maintains cleanliness standards and stocks for the reception area and restrooms.
• Accurately processes all guest checks with no cash overages or shortages.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Provides assistance to pantry maintenance and pre-rush organization.
• Provides assistance to all servers and bus persons in order to execute Perkins service standards.
• Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
• Ensures that the cash register and cash register area are stocked with all needed items.
• Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
• Maintains cleanliness of bakery cases and restocks.
• Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
• Bags/boxes any products according to standards.

Job description

Restaurant Background

On December 7th, 1982, the doors to the very first Ruby's Diner opened at the end of the Balboa Pier in Newport Beach, CA. What once was an old bait shop had been transformed into a sparkling diner with authentic antique decor, jiving tunes from a past time, and friendly service -- Ruby's Diner was seemingly straight from the 1940's. The tiny 45-seat restaurant, which was named after its founder's mother, Ruby, opened with just three employees and a simple menu of hamburgers, hot dogs, and malts. In its first day, it brought in a whopping $63, but most importantly, smiling guests looking to remember a simpler, happier time.

Now, over 35 years later, over 30 Ruby's Diner restaurants can be found in all different parts of the country such as California, Nevada, Texas, and Pennsylvania, including mall, casino, and airport locations. We\'re proud to continue our legacy of providing guests with quality service, delicious diner cuisine, and what we like to call Ruby Magic. Here\'s to many more years of Shooby Doobying down to Ruby\'s, and here\'s to people like you who make our company what it is today!

Be a Part of Creating the Ruby\'s Experience by become a host/hostess!

POSITION ACTIVITIES AND TASKS:

• Reports to work in proper and clean uniform.
• Uses greeting, seating, and waiting list procedures.
• Maintains cleanliness standards and stocks for the reception area and restrooms.
• Accurately processes all guest checks with no cash overages or shortages.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Provides assistance to pantry maintenance and pre-rush organization.
• Provides assistance to all servers and bus persons in order to execute Perkins service standards.
• Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
• Ensures that the cash register and cash register area are stocked with all needed items.
• Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
• Maintains cleanliness of bakery cases and restocks.
• Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
• Bags/boxes any products according to standards.

Eureka Food Enterprises - Ruby\'s Diner, LLC. is an Equal Opportunity and Affirmative Action Employer. The Company is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions.