Host

Ruby's Hospitality Group, LLC; San Clemente (CA); On-site; USD 22,041 - 24,796; Part time

Job summary

Ruby's Hospitality Group, LLC in San Clemente is seeking a host/hostess to create a positive guest experience. Responsibilities include maintaining cleanliness, processing guest checks accurately, and assisting servers. Applicants must be at least 18 years old and have customer service experience.

The position offers hourly pay at $16.90 and requires availability during evenings, weekends, and holidays. If you have a passion for hospitality and teamwork, we want to hear from you!

Qualifications

• Must be 18 years or older.
• Customer service experience preferred.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Maintain cleanliness standards for reception and restrooms.
• Accurately process all guest checks and manage cash.
• Provide assistance to servers and ensure positive guest experiences.

Skills

Customer Service Experience

Ability to stand for extended periods

Effective communication skills

Education

High School Diploma or equivalent

Job description

About the Role

• A spirit of teamwork, genuine hospitality and fun runs throughout our organization.
• We provide a sparkling clean, fun and family‑friendly environment.
• Ruby's does not tolerate the use of illegal drugs. Drug testing to detect the use of illegal substances may occur both prior to and during employment with us.
• Every image we project must be wholesome to our community and environment, and true to our concept.
• Creating a positive guest experience is a part of everyone's job at Ruby's. We hope our team members have a genuine love for people and keep our standard of "Only the best for our guest!" top of mind.
• Our restaurant uniform & appearance standards have been established with the 1940's in mind. To stay true to our roots, neatness and cleanliness are absolutely necessary at all times.

Be a part of creating the Ruby's Experience by becoming a host/hostess!

Position Activities And Tasks

• Reports to work in proper and clean uniform.
• Uses greeting, seating, and waiting list procedures.
• Maintains cleanliness standards and stocks for the reception area and restrooms.
• Accurately processes all guest checks with no cash overages or shortages.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Provides assistance to pantry maintenance and pre-rush organization.
• Provides assistance to all servers and bus persons in order to execute Perkins service standards.
• Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
• Ensures that the cash register and cash register area are stocked with all needed items.
• Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
• Maintains cleanliness of bakery cases and restocks.
• Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
• Bags/boxes any products according to standards.

Experience And Qualifications

• Must be 18 years of age or older.
• High School Diploma or equivalent preferred.
• Customer Service Experience preferred.
• Must be able to occasionally work long hours.
• Ability to stand for extended periods.
• Ability to work evenings, weekends, and holidays.

Salary: $16.90 per hour

Employed by EFE Ruby's Diner, LLC. is an Equal Opportunity and affirmative action employer. The Company is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions.