A local dining venue in Reading, PA, is looking for a part-time Host/Hostess. The key responsibilities include greeting guests, managing reservations, and ensuring cleanliness in service areas. Candidates should have a high school diploma or GED and excellent customer service skills. Positions may require working extended hours during golf and holiday seasons. The opportunity offers a dynamic work environment in a busy dining setting.
Qualifications
High school diploma or GED or related experience.
Ability to read and speak English may be needed.
Completion of Alcohol Awareness Training required.
Responsibilities
Greet and escort guests to their tables.
Assist with side work and bussing tables.
Maintain cleanliness and appearance of service areas.
Skills
Customer service skills
Communication skills
Knowledge of Microsoft Office
Familiarity with point of sales (POS) systems
Education
High school diploma or GED
Job description
Host / Hostess, [PART-TIME]
Responsibilities
Welcomes each guest with a friendly greeting and escorts to their assigned table
Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
Retains knowledge of all menu items, prices and general service procedures
Responsible for standards of appearance and cleanliness in all service areas
Remains visible on dining room floor and is easily accessible to guests, staff and management
Checks all tables before service to ensure proper settings
Communicates guest requests and concerns to the department manager
Incorporates safe work practices in job performance
Regular and reliable attendance
Performs other duties as required by supervisor
Education and Experience Requirements
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and speak English may be required in order to perform the duties of the job
Must complete Alcohol Awareness Training
Knowledge of Microsoft Office applications
Knowledge of point of sales (POS) system
Working Conditions
The employee often is required to stand, walk, talk, and listen
The employee must be able to lift up to 10 lbs. regularly
While performing the required duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl
Noise level is moderate
Work extended hours during golf and holiday season