Host

SSP America; Pittsburgh (Allegheny County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Parking

Health & Prescription Plans

Dental Plan

Vision Plan

Life Insurance

Paid Vacation

401K with company match

Free Employee Meal

Onsite Day Care Center

Job summary

SSP America, located at the Pittsburgh Airport, is seeking a Host/Hostess to warmly greet guests, seat them, and maintain smooth restaurant flow. You will assist families and individuals, present menus, and help guests with questions regarding food and service.

This role requires attention to guest needs and teamwork in a fast-paced environment. Responsibilities include informing servers of special needs, clearing tables, and ensuring guest satisfaction.

Qualifications

• 6 months' experience in retail or food service environment.
• Verbal and written communication skills.
• Ability to read, speak, and understand the English language to communicate with guests and take orders.
• Basic mathematical skills to operate a cash register, make change, and total checks.
• Food handler's permit as required by law.
• Brand certification, as required.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to stand and work in confined spaces for long periods of time.

Responsibilities

• Greet all guests in a courteous and professional manner and escort them to their table.
• Seat guests and maintain organization and flow in restaurant.
• Assist guests with children and special needs as required.
• Present menus, answer questions and offer suggestions regarding food and service.
• Inform servers and management of special needs and potential problems with guests.
• Clear and reset counters or tables at the end of each course.
• Ensure complete guest satisfaction.
• Thank guests for their patronage upon exiting the restaurant.
• Other duties as assigned.

Skills

Verbal and written communication

Customer service experience

Cash handling

Reading and speaking English

Stamina to stand long hours

Education

High School Diploma (preferred)

Job description

• Free Parking
• Health & Prescription, Dental, Vision, and Life Plans
• Paid Vacation
• 401K Plan (with company match)
• Free Employee Meal

• $18.00 / hour Plus Tips (Average $24 - $25 an hour)
• Free Parking
• Health & Prescription, Dental, Vision, and Life Plans
• Onsite Day Care Center (La Petite Academy)
• Paid Vacation
• 401K Plan (with company match)
• Free Employee Meal

Our Restaurant portfolio at the Pittsburgh Airport includes: Bad Egg and Mi Casa

Here are some things you can expect as a Host/Hostess:

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests for their patronage upon exiting the restaurant
• Other duties as assigned

• 6 months' experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law
• Brand certification, as required
• Ability to remember, recite, and promote the variety of menu items.
• Ability to stand and work in confined spaces for long periods of time.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.