Restaurant Host

SSP Deutschland GmbH; Seattle, Northern (WA, KY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Meal discount

SSP 401(k) plan with Employer Matching

Pension plan

8 Paid Holidays

Paid Sick Leave

Medical benefits

Dental and Vision coverage

Employee Assistance Program

Job summary

SSP America is seeking a Host/Hostess in Seattle to warmly greet guests, seat them promptly, and ensure a seamless dining flow. You will assist guests with children and special needs, present menus, and relay requests to servers.

Strong English communication and basic math for cash handling are essential. You will contribute to a positive guest experience by maintaining cleanliness, guiding guests through the dining area, and ensuring satisfaction with every visit.

Qualifications

• Minimum 6 months' experience in retail or food service.
• High school diploma preferred.
• Verbal and written communication skills.
• Ability to read, speak, and understand English to take orders.
• Basic math to operate a cash register and handle payments.
• Food handler permit as required by law.
• Assist guests with children and special needs.
• Greet guests and escort to tables; maintain flow.

Responsibilities

• Greet guests courteously and escort to their table.
• Seat guests and manage restaurant flow.
• Assist guests with children and special needs.
• Present menus and answer questions about food and service.
• Inform servers/management of guest needs or problems.
• Clear and reset tables after each course.
• Ensure complete guest satisfaction.
• Thank guests as they leave.

Skills

Customer service

Friendly demeanor

Verbal communication

Written communication

English proficiency

Education

High school diploma

Job description

If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!

Here are some things you can expect as a Host/Hostess:

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests for their patronage upon exiting the restaurant

Skills and Requirements:

• Making our guests feel at home from the moment they walk in
• Having warm, friendly smiles
• Minimum 6 months' experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law
  
• Medical benefits for employees working 80 + hours per month ($50.00 / month employee cost)
• Prescription, Dental and Vision Coverage
• Employee Assistance Program
• SSP 401(k) plan with Employer Matching
• Pension Plan Vacation accrues at 0.03846 per compensable hour worked (40 hours per pay period), subject to seniority-based maximums.
• 8 Paid Holidays (premium pay; Christmas paid at higher premium)
• Paid Sick Leave (1 hour per 30 hours worked; rollover up to 72 hours with end of year cash -out of excess).
• Meal Plan: 50% meal discount for shifts of 5+ hours
• Paid 30-minute meal break for shifts of 5+ hours
• Additional Medical Leave /Extended Leave of Absence
  

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.