Restaurant Host

SSP America; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits for employees working

401(k) plan with Employer Matching

Pension Plan

8 Paid Holidays

Paid Sick Leave

Meal Plan: 50% discount

Paid 30-minute meal break

Job summary

SSP America in Seattle, WA is seeking a friendly Host/Hostess to greet guests warmly, escort them to tables, and maintain a welcoming atmosphere throughout the dining room.

Responsibilities include seating guests, managing flow, assisting guests with needs, presenting menus, relaying special requests to servers, and ensuring complete guest satisfaction; conversational English and basic math for cash handling are required. This role offers an immediate start and opportunities for advancement.

Qualifications

• Making our guests feel at home from the moment they walk in.
• Having warm, friendly smiles.
• Minimum 6 months' experience working in retail or food service environment.
• High school diploma preferred.
• Verbal and written communication.
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
• Experience in dealing with problems involving customer service.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law.

Responsibilities

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests for their patronage upon exiting the restaurant

Skills

Guest experience

Warm welcomes

Customer service

Verbal communication

Reading English

Problem solving

Cash handling

Math skills

Teamwork

Education

High school diploma preferred

Job description

• $20.74 / hour
• Hiring Immediately
• Opportunities for Advancement

If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!

Here are some things you can expect as a Host/Hostess:

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests for their patronage upon exiting the restaurant

Skills and Requirements:

• Making our guests feel at home from the moment they walk in
• Having warm, friendly smiles
• Minimum 6 months' experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law

Benefits:

• Medical benefits for employees working 80 + hours per month ($50.00 / month employee cost)
• Prescription, Dental and Vision Coverage
• Employee Assistance Program
• SSP 401(k) plan with Employer Matching
• Pension Plan Vacation accrues at 0.03846 per compensable hour worked (40 hours per pay period), subject to seniority-based maximums.
• 8 Paid Holidays (premium pay; Christmas paid at higher premium)
• Paid Sick Leave (1 hour per 30 hours worked; rollover up to 72 hours with end of year cash -out of excess).
• Meal Plan: 50% meal discount for shifts of 5+ hours
• Paid 30-minute meal break for shifts of 5+ hours
• Additional Medical Leave /Extended Leave of Absence

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.