Host

Shack Breakfast & Lunch; Overland Park (KS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Shack Breakfast & Lunch in Overland Park, KS is seeking a friendly host/hostess to welcome guests and present menus with a smile. You will manage seating, answer questions about the menu, and quote accurate wait times to ensure a positive first impression.

Ideal candidates are energetic, personable, and organized, capable of juggling multiple tasks while maintaining a clean, orderly host stand and assisting guests throughout their dining experience.

Qualifications

• Energetic and personable; greet guests with a friendly, professional demeanor.
• Ability to communicate clearly with guests and team members.
• Strong organizational skills to manage lines, seating, and wait times.

Responsibilities

• Greets guests with a smile and presents menus to guests as they are seated.
• Takes names on a waiting list and maintains the floor plan board.
• Quotes wait times and informs guests when seating is available.
• Ensures host area is clean, organized, and stocked with menus.
• Answers phone and questions about the menu or restaurant.
• Interacts with guests to foster a positive dining experience.
• Maintains restrooms and sweeps the foyer/front entrance area.
• Performs other duties as directed.

Skills

Customer Focus

Communication Proficiency

Organizational Skills

Stress Management/Composure

Multitasking

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

Start your day the Shack way!

We’re Shack Breakfast & Lunch—a morning crew serving up scratch-made meals with a side of good vibes.

You are the first person the guest sees. We are looking for an energetic and personable individual to fill this position.

This individual is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional, and quick manner.

The individual is also responsible for quoting wait times and ensuring that they are comfortable waiting for their dining experience.

Essential Functions

• Greets guests with a smile and presents menus to guests as they are seated.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.
• Performs other duties as directed.

Competencies

• Customer Focus.
• Communication Proficiency.
• Organizational Skills.
• Stress Management/Composure.
• Multi-task oriented