Host

The Ned & Ned's Club; New York (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with 3% match

Flexible work schedules

Two weeks’ vacation

Family meals

Job summary

The Ned & Ned's Club in New York is looking for a Host to be one of the first points of contact for members and guests. You will greet guests, manage reservations, and maintain a clean and organized workstation.

This role requires a keen eye for detail and the ability to promote a positive atmosphere, addressing any guest concerns as they arise. The position offers several benefits including medical insurance, a 401(k) match, and generous vacation time.

Responsibilities

• Greet guests and manage reservations for the Club.
• Maintain a clean and organized work environment.
• Address guest concerns for positive resolutions.
• Perform administrative tasks as assigned.
• Support FOH team with table clearing.

Job description

Role

Host

Reports to

Maitre'D

Key Responsibilities

• Responsible for being one of the first points of contact for members while also greeting guests, answering incoming calls, and creating reservations for the Club and other food and beverage outlets.
• Demonstrate a keen eye for detail while maintaining an organized, clean, and effective workstation.
• Promote positive moments for members and guests from time of arrival through time of departure.
• Answer questions regarding menu options/specials, upcoming events, hours of operation and amenity availability/pricing.
• Maintain a clean, sanitary, and safe work environment.
• Support FOH team when needed by clearing tables for a streamlined seating experience.
• Address guest related concerns in real-time and take action that results in a positive resolution.
• Develop relationships with members and guests while also communicating notable conversations to management.
• Promote a positive atmosphere by being approachable and professional.
• Administrative tasks (i.e., properly keeping all paperwork logged and filed).
• Perform other duties as assigned by supervisor/manager.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Long periods of sitting or standing.
• Fast paced movements occasionally required to go from one part of the club to others.
• Must be able to understand and communicate clearly with guests, members, and coworkers.
• Must be able to reach and handle the computer, keyboard, and desktop items.
• Occasionally kneel, bend, crouch and climb as required.

Equal Opportunity Statement

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Benefits

• Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance; 3% match in 401k
• Referral bonus + competitive compensation
• Career development and career training
• Flexible work schedules
• Discounted family rates
• Family meals
• Two weeks’ vacation, 9 days PTO, 10 Holidays