Host

Jean-Georges; New York (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Jean-Georges Restaurant in New York City is actively hiring Hosts to coordinate reservations, seating, and guest flow with a professional demeanor. The Host/Hostess will manage OpenTable/Resy usage, maintain guest relationships, and ensure satisfaction while supporting a seamless service.

Flexibility for days, nights, weekends, and holidays is expected; prior hospitality experience is preferred. This is a hands-on role in a high-volume, award-winning dining group that values excellence and

Qualifications

• Previous experience in a similar role
• Displays a pleasant and cheerful disposition
• Able to communicate professionally and effectively with both guests and staff
• Must be capable of operating department-specific software and applications
• Must be able to stand and or walk for long periods of time without sitting
• Dedication to delivering exceptional hospitality and guest satisfaction
• Excellent interpersonal and communication skills
• Well-organized with precise attention to detail
• Capable of following directions and executing tasks effectively
• Commitment to maintaining high standards of cleanliness in both workspace and service areas
• Professional and polished demeanor
• Ability to work both independently and in a team environment
• Operate ethically to protect the assets and image of the company
• Strong work ethic, team player, and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

Responsibilities

• Organize greeting, seating, and exiting of all guests using a professional demeanor.
• Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
• Professionally and effectively communicate with guests to ensure guest satisfaction.
• Maintain guest relationships to promote repeat business.
• Implement quick and efficient decisions based on guest and/or restaurant needs.
• Provide the highest quality service to guests at all times.
• Awareness of all guests’ needs, reservation needs, and restaurant needs at all times.
• Create and maintain a database with local concierges.
• Utilizing Open Table/Resy to the best of its capacities.
• Maintain the integrity of service.
• Other tasks as assigned by management.

Skills

Previous experience in a similar role

Pleasant disposition

Professional communication

Software literacy (OpenTable/Resy)

Stand/walk long hours

Guest-focused service

Detail-oriented

Independent & team work

Ethical conduct

Flexible schedule

Passion and dedication

Tools

OpenTable

Resy

Job description

Job Details

Jean-Georges Restaurant is actively hiring Hosts.

THE BRAND

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.

POSITION SUMMARY

The Host/Hostess is responsible for coordinating and managing all reservations, dining room and banquet seating, guest assistance, guest needs, and the flow of guests in and out of the restaurant.

ESSENTIAL JOB RESPONSIBILITIES

• Organize greeting, seating, and exiting of all guests using a professional demeanor.
• Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
• Professionally and effectively communicate with guests to ensure guest satisfaction.
• Maintain guest relationships to promote repeat business.
• Implement quick and efficient decisions based on guest and/or restaurant needs.
• Provide the highest quality service to guests at all times.
• Awareness of all guests’ needs, reservation needs, and restaurant needs at all times.
• Create and maintain a database with local concierges.
• Utilizing Open Table/Resy to the best of its capacities.
• Maintain the integrity of service.
• Other tasks as assigned by management.

KNOWLEDGE, EXPERIENCE, AND SKILLS

• Previous experience in a similar role
• Displays a pleasant and cheerful disposition
• Able to communicate professionally and effectively with both guests and staff
• Must be capable of operating department-specific software and applications
• Must be able to stand and or walk for long periods of time without sitting
• Dedication to delivering exceptional hospitality and guest satisfaction
• Excellent interpersonal and communication skills
• Well-organized with precise attention to detail
• Capable of following directions and executing tasks effectively
• Commitment to maintaining high standards of cleanliness in both workspace and service areas
• Professional and polished demeanor
• Ability to work both independently and in a team environment
• Operate ethically to protect the assets and image of the company
• Strong work ethic, team player, and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

COMPENSATION

The base pay range for this position is$22 per hour.The determination of what a specific employee in this job classification is paidwithin the rangedepends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

Jean-Georges is an Equal Opportunity Employer.