Guest Experience & Reservations Host

Nougatine; New York (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Jean-Georges Restaurant in New York is actively hiring a Host/Hostess to coordinate reservations, dining room and banquet seating, and guest assistance. The role requires a professional demeanor and the ability to manage guest flow with precision.

Successful candidates will have prior experience in a similar role, strong communication, and proficiency with restaurant software like OpenTable or Resy. The position offers a base pay of $22 per hour and requires flexibility to work days, nights,

Qualifications

• Experience in a similar role.
• Professional communication with guests and staff.
• Ability to operate restaurant software.
• Ability to stand and walk for long periods.
• Flexible schedule including days, nights, weekends, and holidays.
• Dedication to hospitality and guest satisfaction.

Responsibilities

• Organize greeting, seating, and exiting of all guests using a professional demeanor.
• Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
• Communicate with guests to ensure guest satisfaction.
• Maintain guest relationships to promote repeat business.
• Implement quick and efficient decisions based on guest and/or restaurant needs.
• Provide the highest quality service to guests at all times.
• Awareness of all guests’ needs, reservation needs, and restaurant needs at all times.
• Create and maintain a database with local concierges.
• Utilizing Open Table/Resy to the best of its capacities.
• Maintain the integrity of service.
• Other tasks as assigned by management.

Skills

Customer service

Communication

Team player

Professional demeanor

Guest relations

Multi-tasking

Stamina

Attention to detail

Problem solving

Tools

OpenTable

Resy

Job description

Jean-Georges Restaurant in New York is actively hiring a Host/Hostess to coordinate reservations, dining room and banquet seating, and guest assistance. The role requires a professional demeanor and the ability to manage guest flow with precision.

Successful candidates will have prior experience in a similar role, strong communication, and proficiency with restaurant software like OpenTable or Resy. The position offers a base pay of $22 per hour and requires flexibility to work days, nights,