Host

Nougatine; New York (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Jean-Georges Restaurant in New York is actively hiring a Host/Hostess to coordinate reservations, dining room and banquet seating, and guest assistance. The role requires a professional demeanor and the ability to manage guest flow with precision.

Successful candidates will have prior experience in a similar role, strong communication, and proficiency with restaurant software like OpenTable or Resy. The position offers a base pay of $22 per hour and requires flexibility to work days, nights,

Qualifications

• Experience in a similar role.
• Professional communication with guests and staff.
• Ability to operate restaurant software.
• Ability to stand and walk for long periods.
• Flexible schedule including days, nights, weekends, and holidays.
• Dedication to hospitality and guest satisfaction.

Responsibilities

• Organize greeting, seating, and exiting of all guests using a professional demeanor.
• Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
• Communicate with guests to ensure guest satisfaction.
• Maintain guest relationships to promote repeat business.
• Implement quick and efficient decisions based on guest and/or restaurant needs.
• Provide the highest quality service to guests at all times.
• Awareness of all guests’ needs, reservation needs, and restaurant needs at all times.
• Create and maintain a database with local concierges.
• Utilizing Open Table/Resy to the best of its capacities.
• Maintain the integrity of service.
• Other tasks as assigned by management.

Skills

Customer service

Communication

Team player

Professional demeanor

Guest relations

Multi-tasking

Stamina

Attention to detail

Problem solving

Tools

OpenTable

Resy

Job description

Job Details

Jean-Georges Restaurant is actively hiring Hosts.

THE BRAND

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.

POSITION SUMMARY

The Host/Hostess is responsible for coordinating and managing all reservations, dining room and banquet seating, guest assistance, guest needs, and the flow of guests in and out of the restaurant.

ESSENTIAL JOB RESPONSIBILITIES

• Organize greeting, seating, and exiting of all guests using a professional demeanor.
• Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
• Professionally and effectively communicate with guests to ensure guest satisfaction.
• Maintain guest relationships to promote repeat business.
• Implement quick and efficient decisions based on guest and/or restaurant needs.
• Provide the highest quality service to guests at all times.
• Awareness of all guests’ needs, reservation needs, and restaurant needs at all times.
• Create and maintain a database with local concierges.
• Utilizing Open Table/Resy to the best of its capacities.
• Maintain the integrity of service.
• Other tasks as assigned by management.

KNOWLEDGE, EXPERIENCE, AND SKILLS

• Previous experience in a similar role
• Displays a pleasant and cheerful disposition
• Able to communicate professionally and effectively with both guests and staff
• Must be capable of operating department-specific software and applications
• Must be able to stand and or walk for long periods of time without sitting
• Dedication to delivering exceptional hospitality and guest satisfaction
• Excellent interpersonal and communication skills
• Well-organized with precise attention to detail
• Capable of following directions and executing tasks effectively
• Commitment to maintaining high standards of cleanliness in both workspace and service areas
• Professional and polished demeanor
• Ability to work both independently and in a team environment
• Operate ethically to protect the assets and image of the company
• Strong work ethic, team player, and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

COMPENSATION

The base pay range for this position is$22 per hour.The determination of what a specific employee in this job classification is paidwithin the rangedepends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

Jean-Georges is an Equal Opportunity Employer.