Host

Virgin Hotels; Nashville (TN); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a vibrant team at a leading hotel as a Host in Nashville, where you will create memorable guest experiences through exceptional service. You will be responsible for greeting guests, maintaining a clean environment, and ensuring seamless operations during busy shifts. This entry-level position in the hospitality sector offers full-time hours with opportunities for growth in a fun and dynamic setting.

Qualifications

• 1-2 years’ experience in a full-service restaurant preferred.
• Ability to communicate effectively in verbal and written English.
• Maintain a neat, clean, and well-groomed appearance.

Responsibilities

• Greet, interact, and bid farewell to guests warmly.
• Maintain a clean and organized work environment.
• Assist in serving and clearing tables as needed.

Skills

Excellent communication skills

Ability to work in a team

Hospitality

Job description

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Who We Are

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Who We Are

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your Mission

Should you decide to accept it…

If you are outgoing, friendly, confident with a warm and sincere smile, then welcome to your new home at Virgin Hotels! We will depend on your natural persona and special skills to assist in delivering excellent service to our guests by initiating warm contact, interactions built on sincerity, concern and enthusiasm. Additionally, you will coordinate and be responsible for taking coats and managing a high volume seating operation in a fast paced environment while creating and maintaining guest profiles and preferences.

Finally, if you can communicate, coordinate, assist and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!

The Nitty-Gritty

What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests:

• Greet, interact and bid farewell to guests in a warm and genuine and enthusiastic fashion
• Use excellent communication skills with guests, staff including verbal, written and body language
• Maintain a clean and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
• Provide lateral service including assisting in clearing tables, carry plates to dishwashing area when needed
• Maintain guest profile, preferences in a database for distribution to staff
• Be a team player!
  
  

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have definitely come to the right place…

• Ability to work a shift other than a day shift, such as pm or swing shift
• Ability to work on weekends and holidays
• Stand for periods of 8-10 hours.
• Lift and carry 30 lbs , carry and balance plates, cocktail tray on a regular and frequent basis
• Work with others like a rock star
• Ability to communicate effectively in verbal and written English
• Comply with all safety and health department procedures, as well as, all state and federal laws
• Maintain a neat, clean and well-groomed appearance per hotel standards
• Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
• Adhere to hotel policies including but not limited to attendance, safety, behavior
  
  

Background Must Have

• Current, legal and unrestricted ability to w ork in The United States
• 1-2 years’ experience in a full service restaurant or lounge preferred
• Ability to work a flexible schedule

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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