Host

Oak-and-Ston; Naples (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Oak-and-Ston in Naples, FL is seeking a friendly host to greet and seat guests, present menus, and inform them of specials.

You will manage waiting lists, track tables, keep areas clean, restrooms stocked, and assist with side duties to ensure a positive dining experience.

Responsibilities

• Greets and seats guests, presents menus, and informs them of specials.
• Treats guests to ensure their complete satisfaction and aims to exceed expectations.
• Takes names on a waiting list and quotes wait times when tables aren’t ready.
• Manages the floor plan board and observes tables to optimize seating.
• Keeps track of clean, dirty, and occupied tables throughout the shift.
• Cleans and wipes tables, and stocks menus in the host area.
• Performs side work such as restocking condiments and cleaning windows.
• Interacts with guests on arrival and departure to ensure a positive dining experience.
• Maintains restrooms with stocked towels and soap.
• Follows company policies; appears neat in uniform and well-groomed.
• Reports to required meetings and completes other duties as directed by management.

Job description

Description

Essential Functions

• Greets and seats guests, presents menus to guest, and informs them of any specials.
• Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
• Runs the floor plan board.
• Observes tables and keep track of clean, dirty, and occupied tables.
• Cleans and wipes down tables.
• Cleans, organizes, and stocks menus in the host area.
• Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Maintains restrooms throughout the shift (refill paper towels and hand soap).
• Organize merchandise.
• Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Maintains adherence to all Company policies and procedures.
• Other duties as directed by management.
• Reports to required meetings.