Host

Paisans Pizzeria; Oak Lawn (IL); On-site; USD 16,531 - 20,664; Full time

Job summary

A local restaurant is seeking a Host to provide warm greetings and exceptional service to guests. Responsibilities include seating patrons, presenting menus, and ensuring a positive dining experience. Ideal candidates possess excellent communication skills, strong organizational abilities, and can efficiently manage multiple tasks. The position requires standing throughout the shift and involves some physical demands, such as lifting up to 25 pounds. Join our team to help create memorable dining experiences.

Qualifications

• Must be able to read, write, and determine wait time based on procedures.
• Ability to visually scan restaurant for clean, unoccupied tables.
• Continuously standing during entire shift.

Responsibilities

• Greeting and seating guests, presenting menus.
• Taking names on a waiting list and quoting wait time.
• Maintaining restrooms and answering phone inquiries.

Skills

Excellent communication skills

Strong organizational skills

Ability to multi-task

Knowledge of workplace safety procedures

Job description

The Host provides warm, friendly, and immediate greetings to guests at the door, seats them, and presents clean menus in a friendly, professional, and quick manner.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Greeting and seating guests, presenting menus to guests, informing them of special menu items
• Treating guests in a manner to ensure their complete satisfaction
• Taking names on a waiting list
• Running the floor plan board
• Observing tables and keeping track of clean, dirty, and occupied tables
• Taking guest information and quoting wait time to guests accurately when tables are not immediately available
• Cleaning, organizing, and stocking menus at host area
• Answering phone and answering questions concerning the menu and restaurant
• Interacting with guests coming in and as they leave, ensuring a positive dining experience
• Maintaining restrooms throughout shift
• Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Excellent communication skills (verbally interacts with management, servers, team members and guests)
• Must be able to read, write, and determine wait time based on Company’s procedures
• Must visually scan restaurant for clean, unoccupied tables
• Strong organizational skills and ability to multi-task
• Knowledge of workplace safety procedures

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.