Host

Evil Czech Brewery and Public House; Mishawaka (IN); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Evil Czech Brewery and Public House in Mishawaka, IN is seeking a friendly Host to greet guests, seat them, and help ensure an exceptional dining experience across our multi-concept group.

You will manage seating rotations, share promotions, hand off to servers, answer phones, and assist with to-go orders. A customer-focused attitude and clear communication are essential for success in this role.

Qualifications

• Previous restaurant hosting or serving experience preferred. Any customer experience is a plus.
• Friendly, customer-focused personality
• Ability to articulate clear greetings and farewells to guests, and understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)

Responsabilités

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign and follow a seating rotation
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate
• Answer the phone
• Assist with taking to-go orders when necessary
• Keep the host stand neat, tidy, and presentable for guests

Connaissances

Customer service

Friendly personality

Clear greetings & farewells

Communicate guests' needs

Telephone communication

Carry trays (10-30 lbs)

Description du poste

MFG (Market Fresh Gourmet) is a growing multi-concept restaurant group, currently with 4 restaurant concepts located Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery and Jesús Latin Grill & Tequila Bar.

Carnegie Library Special Events is our private event space seating up to 175 guests and is in the upper level of Jesús.

Our butcher shop provides locally sourced meats while our commissary kitchen produces house-made products for each of our restaurant locations.

With 4 different concepts in 3 locations, there is something for every personality!

Multi-unit & multi-concept management experience is a plus.

We are looking for a friendly and energetic Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and our guests.

Responsibilities

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign and follow a seating rotation
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate
• Answer the phone.
• Assist with taking to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Qualifications

• Previous restaurant hosting or serving experience preferred. Any customer experience is a plus
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)