Host

Cara Irish Pubs; Minneapolis (MN); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Free uniforms

Descripción de la vacante

Cara Irish Pubs is seeking a friendly host/greeter to warmly welcome guests as they arrive and guide them to seating. You will help maintain a smooth dining flow and uphold a high standard of cleanliness and presentation throughout the pub.

The role involves handling reservations and assisting guests, with a focus on courtesy, accuracy, and guest satisfaction. A POS system may be used to manage guest interactions and bookings.

Formación

• Must have valid, legal identification.
• Walk, stand, and move about briskly during the entire shift.
• Lift or carry service trays up to 50 pounds, ~50 times per shift.
• Able to operate a point-of-sale system.
• Hazards may include slips, burns, strains, and cuts.

Responsabilidades

• Greet all arriving guests in a professional and welcoming manner.
• Seat guests and maintain operational efficiency of the restaurant.
• Ensure guests receive prompt and attentive service.
• Answer incoming calls and bookings.
• Assist guests whenever appropriate.
• Thank guests and invite them to return.
• Maintain bathrooms, bar, and dining areas clean and tidy.
• Adhere to all state and local laws and pub policies on alcohol service.
• Keep a friendly, courteous, and professional demeanor with guests and employees.
• Maintain neat, clean appearance in uniform.
• Work multiple shifts.

Conocimientos

Excellent communication

Team player

Attention to detail

Willingness to learn

Customer service focus

Herramientas

POS system

Descripción del empleo

Benefits:

• Employee discounts


• Free uniforms

The host/greeter role involves managing the guests from the time that they arrive until they leave the pub. Also, responsible for attending to guests in the dining areas, maintaining high standards, and cleanliness throughout the pub.

Reporting Relationship

The host/greeter reports directly to the manager on duty.

Duties And Responsibilities

• Greet all arriving guests in a professional and welcoming manner.


• Seat guests and maintains the operational efficiency of the restaurant.


• Ensure that all guests receive prompt and attentive service.


• Answer incoming telephone calls and bookings.


• Assist guests whenever appropriate.


• Thank guests and invite them to return.


• Perform any other related duties as assigned by the manager on duty.


• Ensure that the bathrooms, bar, and dining areas are kept clean and tidy.


• Adhere to all state and local laws, policies of the pub, regarding the service of alcohol.


• Maintain a friendly, courteous, and professional demeanor with guests and employees.


• Keep self-neat, clean, and in proper uniform at all times.


• Abide by all pub policies and procedures.


• Attention to detail and knowing the menu.


• Excellent communication skills, ability to sell, eye for detail, and a team player.


• Enthusiastic personality, self-motivated, and willingness to learn.


• The ability to work multiple shifts.

Qualification Standards

• Must have proper, legal identification.


• Reach, bend, stoop, wipe, and climbs stairs.


• Lift or carries service trays weighting up to 50 pounds approximately 50 times per shift.


• Able to operate point-of-sale system.


• Walk, stand, and move about briskly during entire shift.


• Reading and writing skills are required.


• Hazards may include, but are not limited to slipping, burns, strains, and cuts.


• Requires audible communication and hearing skills with employees and guests.


• Requires a professional and clean appearance.


• Physical agility and dexterity of both hands.