Host

Accorhotel; Miami (FL); On-site; USD 24,000 - 40,000; Full time

Job summary

Accor in Miami is seeking hospitality-minded staff to greet and seat guests, ensuring a warm, efficient welcome and adherence to service standards. The role supports restaurant, bar and lounge operations, assists with opening and closing duties, and helps manage flow during peak times.

You will promote all F&B outlets, learn menu details, and use OpenTable to coordinate with servers and managers, contributing to memorable guest experiences.

Qualifications

• Guest-facing service and hospitality mindset required.
• Ability to greet and seat guests in a friendly, courteous manner.
• Familiarity with restaurant operations and OpenTable system is a plus.

Responsibilities

• Greet and seat guests in a friendly and courteous manner.
• Assist in opening and closing restaurant, bars and lounges.
• Promote all F&B Outlets and follow hotel standards.
• Use OpenTable system and coordinate with servers and management.
• Maintain cleanliness and presentation of podium and dining areas.
• Be aware of hotel events and promote business.

Job description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.

Job Description

Purpose: To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Atton Standards.

Reports to: Culinary Director, F&B Managers

Essential Functions:

Assist manager, supervisor in the opening and closing of the restaurant, bars and lounges.

Control heavy volume at restaurant entrance.

Knowledge of hotel property.

Inform the guest about buffets.

Attend to and anticipate guest's needs.

Familiarization with menu.

Introduce server to guest.

Greeting guests. Anticipate guest's needs to create an amazing experience.

Knowledge of daily specials.

Promote all F&B Outlets

Follow the Novotel F&B standards

Introduce the menu to the guests

Use of Open Table system

Assist with IRD when required

Make phone calls and use and appropriate etiquette

Must be well versed with all hotel amenities and outlets to serve as an ambassador to promote them, including, but not limited to Lima, Vista, Uva and the Fitness Center.

Be aware of hotel's events and promote the business

Hotel Specific Essential Functions:

Bus and set-up tables as needed to assist servers and improve services.

Maintain a clean and attractive podium and restaurant areas.

Follows Novotel Miami Brickell grooming standards and uses proper vocabulary

Tools and Equipment: Pen and paper, cleaning supplies, dishes, silverware, buckets.

Interior of hotel, in all areas of the hotel.

Exterior of hotel with exposure to weather conditions, restaurant deck and pool area.

Exposure to various hazardous chemicals.

Exposure to food items and beverages.

Walking, standing, and bending.

Occasional lifting up to 25 lbs. Pushing of supply carts.

Additional Information

All your information will be kept confidential according to EEO guidelines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply