Server T In Room Dining Full Time

FAIRMONT; Waimea/Kamuela (HI); On-site; USD 22,000 - 26,000; Full time

Job summary

Fairmont in Hawaii is seeking a guest-focused Food & Beverage team member for in-room dining and table service in a luxury hotel. You will deliver personalized dining experiences, maintain impeccable presentation, and support restaurant operations with enthusiasm and integrity.

Candidates should exhibit strong English communication, teamwork, and detail orientation, with a willingness to learn hotel policies, health standards, and safety procedures.

Qualifications

• Provide warm, personal, and detailed service to guests in a luxury, upscale hotel restaurant environment.
• Excellent reading, writing and spoken English; additional languages are a plus.
• Able to work cohesively in a team and maintain composure under fast-paced conditions.
• Maintain high standards of service and appearance; attention to detail and accuracy.
• Meet state and federal requirements to work in Food & Beverage (e.g., TB clearance).

Responsibilities

• Provide unique dining experiences to all guests with warmth and detailed service.
• Create a positive first impression through cleanliness, setup, and ambiance.
• Know F&B services, contents, preparation methods, and hotel offerings.
• Upsell and promote food and beverage to maximize revenue.
• Serve food and beverage promptly and accurately to guests.
• Remember guest names and preferences for personalized service.
• Ensure service standards are followed for all F&B items.
• Clear tables and reset spaces efficiently after guests depart.
• Assist other outlets during peak times and maintain HACCP compliance.
• Be familiar with hotel fire and life safety procedures.

Skills

Guest service

English proficiency

Teamwork

Detail oriented

Food safety

Tuberculosis clearance

Job description

Job Description

In Room Dining is available in all 540 guest rooms & suites. Featuring signature gourmet dishes or hearty just-like-home selections. Perfect for our early-risers who crave breakfast in bed, romantic private dinners or small in-room gatherings.

What you will be doing:

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready.
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Ensure that all food & beverage are served according to service standard
• Clear and tidy up tables after the departure of the patrons as quickly as possible.
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Be well versed in hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Qualifications:

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

Additional Information

Hourly Rate:

$16.50 USD + tips

Visa Requirements:

Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment:

Join a collaborative team dedicated to delivering exceptional luxury experiences. You will work alongside passionate Heartists who support one another, anticipate guest needs, and bring our commitment to Make Special Happen to life every day.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Fairmont Hotels & Resorts:

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo!

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