Host

Umami Riot Experience; Massachusetts; On-site; USD 32,000 - 42,000; Full time

Job summary

A renowned restaurant group located in Chestnut Hill, Massachusetts, is seeking a passionate Host to join their dynamic team. The ideal candidate should have prior restaurant experience and a strong commitment to customer service. Responsibilities include greeting guests, managing reservations, and ensuring a warm dining atmosphere. This role requires teamwork and the ability to work under pressure during peak times. If you're excited about creating memorable dining experiences, this position could be a perfect fit for you.

Qualifications

• Prior restaurant experience is required.
• Ability to work quickly under pressure in a fast-paced environment.
• Availability to work nights, weekends, and holidays.
• Excellent organizational and communication skills.
• Available to work nights, weekends, and holidays.
• Team-oriented with strong collaboration.

Responsibilities

• Elevate guest experiences by providing exemplary first impressions.
• Deliver memorable dining experiences by addressing customer issues promptly.
• Maintain a safe and organized workspace.
• Maintain and organize menus, manage reservation system, and organize restaurant supplies in an efficient and thoughtful manner.
• Execute opening and closing side-work such as menu maintenance, window cleaning and bathroom restocking.
• Greet and check in all guests and provide guests with accurate information regarding their reservation or the current wait time for a table.
• Assist with the clearing of tables, clearing of place settings, and keeping the dining area neat and pleasant.
• Set tables and rearrange the dining area to accommodate larger groups and prepare the restaurant for special events.
• Additional duties as required.

Skills

Excellent organizational skills

Communication skills

Ability to work under pressure

Team-oriented

Availability nights/weekends/holidays

Job description

Description

Umami Riot was born from a simple idea: pair joyful hospitality with uncompromising craftsmanship. Founded by Chef Tim Cushman and sake expert Nancy Cushman, our restaurants celebrate bold flavor, precision, and a deep respect for Japanese foodways – translated through a distinctly Boston lens. At Umami Riot, we’re not here to follow the rules of hospitality, we’re here to rewrite them – with heart, craft and fearless creativity.

Bianca is looking for a hospitality-driven Host to join our passionate team in Chestnut Hill. Our restaurant is a vibrant blend of wood-fired cooking, craft cocktails, and warm, modern hospitality — and we’re searching for someone who brings that same energy behind the bar. At Bianca, we do more than serve food and drinks — we create moments. Whether it’s a weeknight pizza and cocktail or a celebratory dinner, every guest experience is shaped by our team’s attention to detail, warmth, and commitment to excellence. We work hard, support each other, and take pride in our craft.

General Responsibilities

• Elevate all guest experiences by providing exemplary first impressions at the door.
• Deliver memorable dining experiences by addressing all customer issues promptly.
• Maintain a safe and organized workspace, including storage, coat closet, and host stand.
• Maintain and organize menus, manage reservation system, and organize restaurant supplies in an efficient and thoughtful manner.
• Execute opening and closing side-work such as menu maintenance, window cleaning and bathroom restocking.
• Greet and check in all guests and provide guests with accurate information regarding their reservation or the current wait time for a table.
• Assist with the clearing of tables, clearing of place settings, and keeping the dining area neat and pleasant.
• Set tables and rearrange the dining area to accommodate larger groups and prepare the restaurant for special events.
• Additional duties as required.

Requirements

• Prior restaurant experience
• Able to work quickly under pressure in fast-paced environment
• Self-motivated and able to work independently with minimal supervision
• Excellent organizational & communication skills
• Availability to work nights, weekends, and holidays
• Able to work well in team-oriented environment
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions??

EOE