Host

Food Fight Restaurant Group; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Fight Restaurant Group in Madison is seeking a friendly hostess/host to greet guests, manage reservations or waiting lists, present menus, and guide guests to seating. The role emphasizes teamwork and excellent guest service in a fast-paced environment.

You should maintain a positive attitude, stand for long periods, handle calls, and support the dining room team. Our culture focuses on growth, flexibility, and a welcoming atmosphere for both staff and guests.

Qualifications

• Excellent customer service and a positive attitude.
• Ability to stand for long periods and move quickly.
• Clear and legible handwriting for guest logs and reservations.

Responsibilities

• Greet guests as they enter and seat them promptly.
• Manage reservations and waiting lists as needed.
• Answer phone calls and assist staff with guest needs.

Skills

Customer service

Teamwork

Oral communication

Stamina

Legible handwriting

Positive attitude

Job description

About Position:The hostess or host is responsible for greeting customers as they enter a restaurant, taking their reservation or putting them on a waiting list, giving the guest(s) menus and showing them to their seat. The host may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.Job Requirements:Great attitude and positive outlookStrong customer serviceMust have legible handwritingAbility to stand for a long time and move quicklyA dedication to teamworkExcellent oral communication skills requiredOur Promise & Culture:Food Fight Restaurant Group is an ambitious collection of professionals who are constantly focused on the growth and improvement of our teams. We are a passionate and dedicated group of hospitality leaders looking to work with like-minded professionals who want to grow both their restaurants and their careers, and we mean it. 100% of our executive leadership team started their Food Fight careers in an entry level role. Our focus is to create a collaborative culture for our restaurant leadership and minimize the most common stressors the restaurant industry is known for by:Extending freedom and autonomy to our restaurant leaderships teamsAllowing flexible scheduling that both fits the needs of our managers and fulfills the needs of our restaurantsOffering continued education opportunities and tuition reimbursement to our managersProviding opportunities for advancement and career growthDirectly supporting the administrative functions of our restaurantsApply Today:If our culture and team sound like something you’d like to be a part of, apply today.