Host

Providence Hospitality; Huntsville (AL); Sur place; USD 15 000 - 21 000; Plein temps

Résumé du poste

The Indigo Hotel in Huntsville seeks a friendly Host/Hostess to be the face of the restaurant, greeting guests and coordinating seating to start every guest’s experience on a high note.

You will manage reservations, answer phones, maintain a clean host stand, and support the team during busy periods to ensure smooth service flow.

Qualifications

• Outgoing, energetic and professional demeanor with a passion for hospitality.
• Strong interpersonal skills and ability to stay calm under pressure.
• Excellent multitasking with memory for table numbers and guest requests.
• Must stand/walk 6–8 hours and lift up to 25 lbs.
• Minimum 1 year of previous host/hostess experience.

Responsabilités

• Greet guests warmly as they arrive and hand off to their server.
• Manage reservations and walk-ins with accurate wait times.
• Escort guests to tables while balancing workload across servers.
• Answer calls professionally for reservations and takeout orders.
• Maintain a clean host stand and presentable entryway and restrooms.
• Support bussers and servers during rushes by clearing tables.

Connaissances

Hospitality

Communication

Organization

Experience

Stamina

Description du poste

This position is weekends and weekdays

Job Summary

As the first point of contact for our guests, you are the "Face of the Restaurant." We are looking for an enthusiastic, organized, and friendly Hostess/Host to create a warm and welcoming first impression. You will manage the flow of the dining room, coordinate seating, and ensure every guest’s experience starts and ends on a high note.

Key Responsibilities

• Guest Greeting: Warmly welcome guests as they arrive, open doors, and provide a professional "hand-off" to their assigned server.
• Reservation & Waitlist Management: Manage bookings and walk-ins using Open Table. Provide accurate wait time estimates during busy shifts.
• Seating Coordination: Escort guests to their tables while balancing the workload across server sections to ensure smooth service flow.
• Phone Etiquette: Answer incoming calls professionally to handle reservations, takeout orders, and general inquiries.
• FOH Upkeep: Maintain a clean and organized host stand, sanitize menus, and ensure the entryway and restrooms are presentable throughout the shift.
• Team Support: Assist bussers and servers during rushes by clearing tables or delivering menus to keep the floor moving efficiently.

Qualifications & Skills

• Personality: Outgoing, energetic, and professional demeanor with a passion for hospitality.
• Communication: Strong interpersonal skills; ability to remain calm and composed under pressure or when resolving guest concerns.
• Organization: Excellent multitasking abilities and a sharp memory for table numbers and guest requests.
• Physical Requirements: Ability to stand and walk for the duration of a shift (6–8 hours) and lift up to 25 lbs (e.g., high chairs or heavy trays).
• Experience: Minimum 1 year of previous host/hostess experience.

Exciting new restaurant and coffee bar located at the brand new Indigo Hotel in MidCity directly across from the Orion Amphitheater: 940 Nunnuhsae Pk Dr NW, Huntsville, AL 35806