Host

Taco Boy; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Job summary

Taco Boy in Charlotte is seeking a Hospitality Ambassador to warmly welcome guests, seat them promptly, and set the stage for a delightful dining experience. You will manage the waitlist, assist with light bussing and dining area cleanliness, answer phone calls, take carryout orders, and introduce guests to their servers while maintaining clear communication with the team.

A friendly, energetic attitude and a genuine passion for hospitality are essential.

Qualifications

• Strong communication with guests and team members.
• Time management and organization for smooth operations.
• Customer service expertise and passion for positive experiences.
• Remain calm, friendly, and enthusiastic during busy moments.
• Infectious smile and ability to convey hospitality.

Responsibilities

• Greet guests warmly and seat them professionally.
• Seat servers' sections in a balanced manner and follow rotation.
• Guide guests to tables and introduce them to servers.
• Manage waitlist and seating availability indoors and outdoors.
• Answer phone calls, handle carryout orders, and provide phone service.
• Assist in light bussing and maintaining dining area cleanliness.
• Foster clear communication with servers and managers.
• Thank guests and bid them a fond farewell.

Skills

Communication skills

Time management

Customer service

Positive attitude

Hospitality mindset

Job description

Benefits:

• Free uniforms
• Employee discounts
• Flexible schedule

JOB TITLE: Hospitality Ambassador - Creating Memorable First Impressions!

PRIMARY OBJECTIVE: As a Host, your main objective is to warmly welcome and seat guests in a timely and professional manner, setting the stage for a delightful dining experience. You will also handle phone inquiries, take carryout orders, and bid guests a fond farewell upon departure.

KEY RESPONSIBILITIES:

• Greet guests with a friendly and professional demeanor, radiating warmth and hospitality.
• Seat servers' sections in a balanced manner, following rotation whenever possible.
• Guide guests to their tables and introduce them to their designated server.
• Stay informed about table availability, both indoors and outdoors, for effective seating arrangements.
• Efficiently manage the waitlist to ensure a smooth flow of guests.
• Assist in light bussing and maintaining cleanliness in the dining area.
• Foster clear communication with other hosts, servers, and managers.
• Answer phone calls, handle carryout orders, and provide excellent service over the phone.
• Express gratitude to guests for choosing our establishment and bid them a warm farewell.

REQUIRED QUALIFICATIONS:

• Strong communication skills to effectively interact with guests and team members.
• Time management and organizational skills for smooth operations.
• Customer service expertise with a genuine passion for creating positive experiences.
• Ability to remain calm, friendly, and enthusiastic even during busy moments.
• Infectious smile and innate ability to breathe hospitality into every interaction.

MINIMUM REQUIREMENTS:

• Must have reliable means of transportation.
• Ability to stand on your feet for up to 6 hours per shift.