Host

The Daily Catch; Boston (MA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

PTO

Medical benefits

401(k) Retirement Plan

Job summary

The Daily Catch Waterfront is seeking a friendly host/hostess to join our team in Boston, MA. You will greet guests, manage seating and reservations, take to-go orders, and help ensure a positive dining experience. You’ll also help with dining room cleanliness and support the service team as needed.

We offer full- and part-time schedules, lunch and dinner shifts, and benefits for full-time staff. This role requires strong communication and a customer-focused approach in a fast-paced environment.

Qualifications

• Preferred: 1-year previous experience as a host in a high-volume restaurant/bar
• Excellent communication, teamwork, and customer service skills
• Ability to work in a fast-paced environment and handle multiple tasks at once
• Ability to stand for long periods of time and lift up to 25pounds
• Ability to work flexible hours, including evenings, weekends, and holidays

Responsibilities

• Greet customers as they arrive and seat them at their tables
• Manage the waitlist and reservations, calling to confirm reservations
• Provide customers with menus and answer any questions they may have
• Maintain the cleanliness of the restaurant, including the reception area and dining room
• Ensure that tables are cleared and cleaned promptly
• Handle customer inquiries and complaints with professionalism
• Work closely with the kitchen and servers to ensure that guests receive prompt service
• Assist with opening and closing duties, including cleaning and restocking supplies
• Provide excellent customer service at all times

Skills

Host experience

Communication

Teamwork

Customer service

Multitasking

Flexible hours

Standing long hours

Job description

We are looking for a friendly and outgoing host/hostess to join our team at The Daily Catch Waterfront!

Restaurant: The Daily Catch Waterfront

Job Title: Host/Hostess

Experience: 1-3 Years

Address: 65 Atlantic Ave, Boston MA

Job Type: Full-Time & Part-Time; Lunch & Dinner

Pay: Hourly starting at $17.00 - $22.00

About Us

The Daily Catch, established in 1973 in Boston, MA, are family-owned and operated Sicilian-style seafood and pasta restaurants. We have 3 locations in Boston and a wholesale seafood business based out of Boston's Fish Pier. We serve local New England fish species cooked with family recipes that continue to satisfy seafood lovers from around the world.

Job Summary

The Daily Catch Restaurant is seeking a friendly and attentive host/hostess to join our team. As a host/hostess, you will be responsible for greeting customers, managing the seating arrangements, taking to-go orders, and ensuring that all guests have a positive dining experience. Responsibilities also include maintaining cleanliness of the restaurant, assisting with food and beverage service, and handling customer inquiries.

Benefits

Full-time employees are eligible for benefits

• PTO (Paid Time Off)
• Medical, Prescription, Dental, and Vision
• 401(k) Retirement Plan

Responsibilities

• Greet customers as they arrive and seat them at their tables
• Manage the waitlist and reservations, calling to confirm reservations
• Provide customers with menus and answer any questions they may have
• Maintain the cleanliness of the restaurant, including the reception area and dining room
• Ensure that tables are cleared and cleaned promptly
• Handle customer inquiries and complaints with professionalism
• Work closely with the kitchen and servers to ensure that guests receive prompt service
• Assist with opening and closing duties, including cleaning and restocking supplies
• Provide excellent customer service at all times

Qualifications and Experience

• Preferred: 1-year previous experience as a host in a high-volume restaurant/bar
• Excellent communication, teamwork, and customer service skills
• Ability to work in a fast-paced environment and handle multiple tasks at once
• Ability to stand for long periods of time and lift up to 25pounds
• Ability to work flexible hours, including evenings, weekends, and holidays

Company Culture

The Daily Catch is committed to fostering a strong company culture filled with opportunities for learning and growing. You can expect a warm, welcoming, exciting, and dynamic environment when you join our team. Our comprehensive training program is an excellent way to gain knowledge and experience in various areas, including seafood, wine, spirits, cooking techniques, and Sicilian/Italian culture. In addition, the opportunity to grow and advance with the company is an excellent incentive for individuals looking to build long-term careers in the hospitality industry.