Host

Urban Egg; Austin (TX); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Matching 401(k)

Employee Assistance Program

Norton LifeLock

On-Demand Pay

Job summary

Urban Egg is opening its newest location in Austin, TX and hiring an opening Host to create a welcoming guest experience from day one. You will manage seating, reservations, and guest inquiries while contributing to a fast-paced, friendly team atmosphere.

This is a tipped position with a competitive hourly wage plus tips. Benefits include health, dental, and vision insurance, matching 401(k), and access to an Employee Assistance Program.

Qualifications

• Prior hospitality experience preferred.
• Friendly and guest-focused attitude.
• Proficient using guest waitlist and other reservation system technologies.
• Ability to remain calm and professional under pressure.
• Daytime and weekend availability.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Manage reservations and seating arrangements efficiently, working with various reservation systems.
• Answer phone calls and respond to guest inquiries promptly.
• Maintain a clean and organized host stand and waiting area.
• Coordinate with the service team to ensure smooth seating flow.
• Handle guest complaints or concerns with professionalism and courtesy.
• Assist with special events or large parties as needed.
• Ensure compliance with health and safety regulations.
• Assist with to go orders.

Skills

Excellent communication

Phone etiquette

Hospitality experience

Reservation systems

Organized

Teamwork

Job description

Description

Be part of something new! Urban Egg is opening its newest location on Burnet Road in Austin, Texas this October, and we're starting the process of hiring our opening team. Applications are now open, with interviews starting August 24. Join us from day one and help create an exceptional dining experience in our latest Urban Egg!

Urban Egg knows Hosts are one of the most important positions in our restaurants, you are the guest's first impression after all! That's why WE PAY MORE and have made this a TIPPED POSITION! Make dollars more per hour with the tips generated by having happy guests! We also offer favorable working hours (nights free!) We offer a fun and supportive work environment that values teamwork, growth, and delivering outstanding service.

Host

We are currently seeking a friendly and professional Host to create a welcoming atmosphere for our guests and ensure they have a positive experience from the moment they arrive. The ideal candidate will be attentive, organized, and able to handle multiple tasks efficiently in a fast-paced environment. Join our team and make a great hourly wage, while being a key part of delivering exceptional service and memorable guest experiences.

Key Responsibilities

• Greet guests warmly and professionally upon arrival
• Manage reservations and seating arrangements efficiently, working with various reservation systems
• Answer phone calls and respond to guest inquiries promptly
• Maintain a clean and organized host stand and waiting area
• Coordinate with the service team to ensure smooth seating flow
• Handle guest complaints or concerns with professionalism and courtesy
• Assist with special events or large parties as needed
• Ensure compliance with health and safety regulations
• Assist with to go orders

Benefits

• Make a great hourly wage PLUS TIPS!
• Health Insurance (FT team members)
• Dental Insurance (FT team members)
• Vision Insurance (FT team members)
• Matching 401(k) (all team members)
• Employee Assistance Program (available to all team members, family, and household members)
• Norton LifeLock (all team members)
• On-Demand Pay (access your pay when you need it)

Requirements

• Excellent communication skills and phone etiquette
• Previous experience in a hospitality role is a plus
• Friendly, approachable, and guest-focused attitude
• Proficient using guest waitlist and other reservation system technologies
• Ability to manage guest inquiries and provide exceptional service
• Ability to remain calm and professional under pressure
• Daytime and weekend availability