Host

Kaizen Lab Inc.; Murrells Inlet (SC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts on food

Opportunities for advancement within the company

Professional development opportunities

Positive and supportive work environment

Job summary

Kaizen Lab Inc. in Murrells Inlet, South Carolina, is seeking a friendly Host to join our busy restaurant team. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure a memorable dining experience.

The ideal candidate has a customer service background, strong communication skills, and the ability to multitask in a high-volume setting. We offer competitive pay, employee discounts, and opportunities for advancement within the company.

Qualifications

• Previous experience as a host or in a customer service role is preferred.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Greet guests upon arrival and assist with seating them at their tables.
• Manage reservations and waitlists using a computerized system.
• Answer phone calls and respond to online inquiries in a timely manner.
• Assist with organizing and setting up private events.
• Handle guest complaints and concerns with grace and professionalism.
• Perform light cleaning duties, such as wiping down tables.
• Help maintain a clean and organized dining room.

Skills

Strong communication and interpersonal skills

Ability to multitask and handle a high-volume workload

Proficiency with computer systems and software

Tools

Microsoft Office

Reservation management systems

Job description

Introduction:

We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables
• Manage reservations and waitlists using a computerized system
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Assist with organizing and setting up private events
• Handle guest complaints and concerns with grace and professionalism
• Perform light cleaning duties, such as wiping down tables and sweeping the floor
• Help maintain a clean and organized dining room
• Other duties as assigned

Qualifications:

• Previous experience as a host or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Flexibility to work evenings and weekends as needed

Perks:

• Competitive pay
• Employee discounts on food
• Opportunities for advancement within the company
• Professional development opportunities
• Positive and supportive work environment