Host

Aba - Austin; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Medical Insurance

Dental & Vision Insurance

401(k)

Job summary

Aba - Austin is hiring HOST STAFF to create an inviting atmosphere for all guests. As a HOST, you will be responsible for greeting and seating guests, answering calls, and managing reservations to ensure an outstanding dining experience.

Ideal candidates can multitask effectively in a busy environment while upholding the restaurant’s commitment to service quality. Join us to be part of a dynamic team focused on delivering exceptional Mediterranean culinary experiences.

Qualifications

• Ability to stand and walk for an entire shift.
• Ability to effectively move and lift up to 50 pounds.
• Available to work a variety of hours including weekends.

Responsibilities

• Greet and seat guests warmly upon arrival.
• Answer telephones and take reservations.
• Ensure a positive guest experience.

Skills

Communication in English

Multitasking

Customer service

Job description

We’re hiring people to join our team as HOST STAFF!

A Few of Our Host Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Located on South Congress at Music Lane, Aba, meaning father in Hebrew, is a Mediterranean restaurant with a California influence. With locations in Austin, TX, Chicago, IL, and Nashville, TN, the menu features Top Chef Alum, Chef Partner CJ Jacobson’s modern approach to Mediterranean cooking and the beverage program showcases spirits and rare wines from lesser known Mediterranean regions.

EOE. We participate in E-Verify / Participamos en E-Verify

HOST JOB DESCRIPTION

Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.

Essential Functions

• Warmly greet and seat guests in the restaurant
• Answer telephones, and take orders, messages and reservations
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist with clearing, cleaning and resetting tables and maintain restrooms
• Sell and accurately account for gift cards
• Answer telephones, and take orders, messages and reservations
• Use proper phone and voicemail etiquette and guidelines
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed