Host

Smith Management Group Master; Asbury Park (NJ); On-site; USD 23,419 - 27,552; Part time

Job summary

Smith Management Group Master is seeking a Host for our Brickwall venue in Asbury Park, NJ. The role focuses on greeting guests, managing wait times, and guiding guests to seating while maintaining a warm, professional presence.

The ideal candidate communicates well, multitasks efficiently, and stays calm under pressure in a fast-paced restaurant setting. This on-site position requires a neat appearance and strong teamwork to ensure a seamless guest experience.

Qualifications

• Must be able to communicate clearly with guests and team members.
• Ability to multi-task in a fast-paced dining environment.
• Maintains composure and courtesy when handling guest questions or concerns.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort guests to assigned dining or bar areas
• Follow dress code and maintain a professional appearance
• Provide menus and announce server’s name
• Assist teammates with table setting and service flow
• Coordinate seating options with the team
• Maintain an impeccable reception area
• Address guest feedback or requests
• Answer incoming calls and assist guests as needed
• Clock in/out for shifts at kiosk terminal

Skills

Excellent communication

Multi-tasking

Calm under pressure

Stand/walk throughout shift

Job description

Job Location: Brickwall - Asbury Park, NJ 07712

Salary Range: $17.00 - $20.00 Hourly

A Host at any Smith restaurant makes sure that their gusts feel welcomed, cared for, and valued. They create a warm and welcoming environment for guests from the moment they enter the restaurant. They have a warm, friendly, and personable demeanor. They are team players, excellent communicators, and keep their composure when working with frustrated guests.

A Host at Smith is highly organized to properly maintain seating charts and seat customers in the order of arrival or by reservation. They hold themselves with confidence as the face of the restaurant, and first point of contact for all guests. They will work closely with their teammates by communicating powerfully to ensure a smooth operation and enjoyable experience for guests. Commitment, enthusiasm, integrity, humility, sense of team, and grace under pressure are required.

Accountabilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort guests to assigned dining or bar areas
• Looking and being the part, follows dress code and has a professional, sleek appearance
• Provide menus and announce server’s name
• Assisting teammates with table setting by fetching and placing appropriate tableware, eating utensils, and napkins
• Coordinate with team about available seating options
• Maintain an impeccable reception area
• Cater to guests who require extra attention
• Answer incoming calls and address guest questions
• Assist teammates as needed
• Informing teammates about guest feedback or requests
• Clock in and out for every shift at kiosk terminal

Ideal skills and attributes

• Ability to multi-task and move with urgency and intention in a fast-paced environment
• Excellent communication skills
• Ability to remain calm and professional in a fast-paced work environment
• Able to stand, walk (up and down flights of stairs), reaching, for 100% of work time