Guest Experience Host: Welcome & Seating

Brickwall; Asbury Park (NJ); On-site; USD 19,286,400 - 24,796,800; Full time

Job summary

Smith restaurant seeks a courteous Host to welcome guests, manage reservations, monitor wait times, and escort guests to seating. You are the first impression and keep the reception area organized.

Ideal candidates multitask with urgency, communicate clearly with teammates, stay calm under pressure, and maintain a professional appearance. This role requires standing and walking up stairs during shift.

Qualifications

• Customer-focused host with strong communication and interpersonal skills.
• Able to maintain composure in a fast-paced dining environment.
• Follows dress code and presents a polished appearance.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations and escort guests to seating.
• Coordinate with team about seating options and available spaces.
• Answer incoming calls and address guest questions.
• Inform teammates about guest feedback or requests.

Skills

Multitasking

Communication

Calm under pressure

Professional demeanor

Team player

Job description

Smith restaurant seeks a courteous Host to welcome guests, manage reservations, monitor wait times, and escort guests to seating. You are the first impression and keep the reception area organized.

Ideal candidates multitask with urgency, communicate clearly with teammates, stay calm under pressure, and maintain a professional appearance. This role requires standing and walking up stairs during shift.