Hospitality Valet & Guest Services Associate

townepark; Orange (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement plan

Job summary

Towne Park is hiring a Guest Service Associate to deliver hospitality while parking and retrieving guest vehicles. This role emphasizes friendly, efficient service and adherence to safety guidelines in a fast-paced environment.

Responsibilities include assisting guests with luggage, directing guests, and handling ticketing and revenue tasks. A valid driver's license and customer-service experience are recommended.

Qualifications

• High school diploma or GED required.
• Valid driver's license required.
• 1 month related experience or training.
• Knowledge of customer service principles and processes.
• Ability to read and write English clearly.

Responsibilities

• Greet guests and provide friendly, attentive service.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with bell services and luggage storage.
• Provide directions and information about local amenities.
• Explain parking rates and issue tickets and keys while ensuring accuracy.

Skills

English literacy

Reading comprehension

Writing skills

Public speaking

Basic math

Time formats

Driver's license

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate to deliver hospitality while parking and retrieving guest vehicles. This role emphasizes friendly, efficient service and adherence to safety guidelines in a fast-paced environment.

Responsibilities include assisting guests with luggage, directing guests, and handling ticketing and revenue tasks. A valid driver's license and customer-service experience are recommended.