Hospitality Valet Attendant - The Emily Hotel

LAZ Parking; Chicago (IL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Optional life insurance

Paid time off

Holiday pay

Reimbursement for approved travel

Job summary

LAZ Parking is seeking a Valet Attendant in Chicago to warmly welcome guests, park and retrieve vehicles, and provide excellent customer service. The role requires managing keys, promoting positive relations, and assisting guests with luggage while ensuring smooth traffic flow.

The position offers a pay rate of $17.30 per hour plus tips, with a schedule from Monday through Thursday, 3 PM to 11 PM. A non-exempt status applies and overtime eligibility is noted.

Qualifications

• Strong customer service experience.
• Valid driver's license with 2+ years of driving experience.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehends the English language.
• Ability to drive a standard transmission is preferred.

Responsibilities

• Welcome guests upon arrival and departure.
• Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Provide each customer with a valet ticket and provide an explanation of the retrieval process.
• Promote awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you.
• Engine off, keys out - turn off each car and remove keys.
• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner.
• Open and close doors for every customer upon arrival and departure.
• Assist guests with luggage from vehicle and to vehicle as necessary.
• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!

Skills

Customer service

Driver's license

MS Office

Professional communication

English proficiency

Manual transmission

Team player

Tools

Excel

Word

PowerPoint

MS Office

Job description

The Spirit Of The Position

At LAZ

LAZ Parking - Valet Attendant

Payrate: $17.30/hr+tips

Schedule: Mon-Thru 3PM-11PM

The Spirit Of The Position

At LAZ Valet Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance.

What does a day in the life of a LAZ Valet Attendant look like?

People

• Welcome guests upon arrival and departure.
• Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Provide each customer with a valet ticket and provide an explanation of the retrieval process.
• Promote awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you.

Parking

• Engine off, keys out - turn off each car and remove keys.
• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner.
• Open and close doors for every customer upon arrival and departure.
• Assist guests with luggage from vehicle and to vehicle as necessary.
• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!

What would we like you to bring to the team?

• Strong customer service experience.
• Valid driver’s license required with 2+ years of driving experience.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehends the English language.
• Ability to drive a standard transmission is preferred.

If You Are

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• Good under pressure. You don’t fold and get overwhelmed easily.
• Proficient in basic math.
• Communicate professionally and effectively.
• A team player. You’re open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50lbs.
• Ability to stand and walk for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

This position is eligible for overtime in accordance with applicable law.

LAZ Also Provides Additional Benefits Such As

• Optional life insurance
• Paid time off
• Holiday pay
• Reimbursement for approved travel expenses

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, and local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.