Lead Environmental Services Tech

Corewell Health; Royal Oak (MI); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay (Payactiv)

Discounts directory

Identity theft protection

Retirement options with match

Benefit eligibility based on status

Job summary

Corewell Health seeks an Environmental Service Technician Lead to assist the Supervisor in coordinating daily operations, addressing concerns, and ensuring tasks are completed. You will conduct quality audits, assign schedules, coordinate team work, and support staff with training to maintain service standards.

You will guide the EVS team, collaborate across departments, and help ensure safety and efficiency while fostering a positive work environment at Royal Oak.

Qualifications

• High school graduate or equivalent.
• 1 year of public service and/or customer service experience in a hotel, hospital, environmental services, or janitorial.
• Knowledge of housekeeping materials, supplies and equipment for a safe work environment.
• Ability to conduct training in housekeeping, sanitation and safety.
• Excellent written, verbal communication and interpersonal skills.
• Time management and organizational skills. Self directed.
• Ability to make quality, independent decisions.
• Analytical and strong problem solving skills.
• Ability to work under tight deadlines, high volumes and multiple interruptions.
• Ability to maintain the strictest levels of confidentiality.
• Ability to listen to others.
• Competency in the use of various computer hardware and software systems.
• Ability to resolve various employee and customer relation issues.

Responsibilities

• Coordinate shift activities to include daily staffing roster, adjust staff assignments as needed, monitor EPIC tracker for room cleans, equipment requests, and patient transports.
• Assigns and adjusts work schedules as necessary.
• Coordinates and inspects employee work assignments and completes quality assurance inspections.
• Provides ongoing instruction to Environmental Services employees according to department standards.
• Communicates and collaborates with other members of the team and across departments to ensure continuity and coordination of services.
• Cleans and maintains equipment used in performance of duties and stores it properly.
• Acts on behalf of the upline assisting in resolving work-related issues, otherwise reporting issues to upline.
• Assumes ownership of various daily operations and initiatives.
• May be expected to work across department sites for coverage and business need.
• Participates in safety initiatives and risk mitigating measures; completes safety competencies.
• Performs other duties as assigned.
• Preferred: Working knowledge of EVS and patient Transport positions; CHEST certification.

Skills

Leadership

Customer service

Communication

Time management

Training

Problem solving

Confidentiality

Team collaboration

Education

High school diploma or equivalent

Tools

EPIC tracker

Job description

Job Summary

Can you make a difference in patients' lives as an Environmental Service Technician Lead with Corewell Health. In this role, you will assist the Supervisor in coordinating and facilitating daily operations, addressing employee and customer concerns, and ensuring that all daily tasks are completed. You will also be responsible for conducting quality audit inspections, assigning and adjusting work schedules, coordinating employee work assignments, and providing ongoing support and instruction to Environmental Services team members. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.

Essential Functions

• Coordinate shift activities to include produce daily staffing roster, adjust staff assignments as needed, monitor EPIC tracker for room cleans, equipment requests, and patient transports.
• Assigns and adjusts work schedules as necessary.
• Coordinates and inspects employee work assignments and completes quality assurance inspections.
• Provides ongoing instruction to Environmental Services employees according to department standards.
• Communicates and collaborates with other members of the team and across departments in order to ensure continuity and coordination of services.
• Cleans and maintains equipment used in performance of duties and stores it properly.
• Acts on behalf of the upline assisting in resolving work-related issues, otherwise reporting issues to upline.
• Assumes ownership of various daily operations and initiatives.
• May be expected to work across department sites for coverage and business need.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications

• High school graduate or equivalent.
• 1 year of public service and or customer service experience in a hotel, hospital, environmental services, or janitorial experience
• Knowledge of housekeeping materials, supplies and equipment necessary to ensure a safe work environment.
• Ability to conduct suitable training in the areas of housekeeping, sanitation and safety.
• Excellent written, verbal communication and interpersonal skills.
• Time management and organizational skills. Self directed.
• Ability to make quality, independent decisions.
• Analytical and strong problem solving skills.
• Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions.
• Ability to maintain the strictest levels of confidentiality.
• Ability to listen to others.
• Competency in the use of a variety of computer hardware and software systems.
• Ability to resolve various employee and customer relation issues.

Preferred

• Working knowledge of both the EVS and patient Transport positions.
• 1 year Leadership experience
• CRT-Health Care Environmental Services Technician (CHEST) – AHE- 1 year

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Leads working at sites with collective bargaining agreements in place will not perform bargaining unit work.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak

Department Name

Environmental Services OR - Royal Oak Hosp

Employment Type

Full time

Shift

Evening (United States of America)

Weekly Scheduled Hours

40

Hours of Work

5:00 p.m. to 1:30 a.m.

Days Worked

Monday to Friday

Weekend Frequency

Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.