Hospitality Support Specialist – Food & Beverage

Cache; Chicago (IL); On-site; USD 15,000 - 21,000; Full time

Job summary

Cache in Chicago is hiring a hospitality team member to warmly welcome guests, support service staff, and ensure accurate order delivery. You will assist with opening/closing duties, maintain knowledge of menus, and handle guest payments when needed.

The role requires 1–4 years of related experience, weekends/holidays availability, and ServSafe and Bassett certifications. Join a fast-paced venue where professionalism and guest focus are essential.

Qualifications

• 1–4 years of related hospitality experience preferred.
• Availability to work weekends, holidays, and opening/closing shifts with AM/PM flexibility.
• Strong sense of urgency, professionalism, and guest-focused mindset.
• Ability to communicate clearly and maintain a polished appearance.
• ServSafe and Bassett certifications required.

Responsibilities

• Welcome guests warmly and maintain a strong presence on the floor.
• Support servers and bartenders to ensure smooth, timely service.
• Deliver food and beverages promptly while verifying order accuracy and presentation.
• Maintain knowledge of food, bar, and beverage menus to assist guests as needed.
• Anticipate guest needs and respond professionally to requests or concerns.
• Assist with opening, closing, setup, breakdown, and cleaning of tables and service areas.
• Communicate guest orders and special requests accurately to the kitchen and service team.
• Assist with closing guest checks and processing payments when required.

Education

1-4 years hospitality experience

Job description

Cache in Chicago is hiring a hospitality team member to warmly welcome guests, support service staff, and ensure accurate order delivery. You will assist with opening/closing duties, maintain knowledge of menus, and handle guest payments when needed.

The role requires 1–4 years of related experience, weekends/holidays availability, and ServSafe and Bassett certifications. Join a fast-paced venue where professionalism and guest focus are essential.