Hospitality-Driven Server | Guest Experience Specialist

One Off Hospitality Group.; Highwood (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

One Off Hospitality Group in Highwood, IL, seeks a server with a passion for hospitality to create memorable dining experiences. You will build rapport with guests, share knowledge of food and beverage, and maintain poise throughout shifts.

The role requires flexibility for nights and weekends, a high school diploma or GED, and a food handler certification. You will join a team that treats guests like family and restaurants like home.

Qualifications

• High School Diploma or GED is required.
• Food Handler Certification is required.
• Ability to handle stress under pressure.
• Maintain a clean, safe working environment.
• Ability to coordinate multiple tasks with attention to detail.
• Ability to work independently with minimal supervision.

Responsibilities

• Maintains a cheerful, courteous disposition and a neat, clean and professional image.
• Gains extensive knowledge of all menus, including ingredients, allergies and dietary restrictions.
• Executes proper steps of service to provide exceptional dining experiences.
• Guides guests through menus and accommodates allergies and dietary restrictions.
• Listens to guests and tailors service to individual needs.
• Checks back with guests about dishes and communicates feedback to supervisors.
• Keeps supervisor informed of problems and takes corrective action when needed.
• Works a flexible schedule including nights and weekends.
• Performs shift changes and opening/closing duties.
• Adheres to safety and sanitation policies and procedures.
• Assists other team members as needed.

Skills

Customer service

Stamina under pressure

Attention to detail

Independent worker

Education

High School Diploma or GED

Tools

Food Handler Certification

Job description

One Off Hospitality Group in Highwood, IL, seeks a server with a passion for hospitality to create memorable dining experiences. You will build rapport with guests, share knowledge of food and beverage, and maintain poise throughout shifts.

The role requires flexibility for nights and weekends, a high school diploma or GED, and a food handler certification. You will join a team that treats guests like family and restaurants like home.