Hospitality Supervisor — Food Service Leader & Trainer

SpaceX; Union Hill-Novelty Hill (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Corporate stock incentives

Discretionary bonuses

Comprehensive medical, vision, anddent

401(k) retirement plan

Paid vacation and holidays

Employee shuttle

Job summary

SpaceX in Washington state seeks an experienced Hospitality Supervisor to lead food/beverage operations across outlets and events.

You will hire, coach, and develop staff, set service standards, monitor safety, and partner with operations to deliver exceptional guest experiences. A high school diploma, 6+ years in food service, and 2+ years of leadership are required. SpaceX offers comprehensive benefits and stock options.

Qualifications

• High school diploma or equivalency certificate.
• 6+ years of food service industry experience.
• 2+ years of leadership experience.
• Excellent interpersonal, oral, and written communication skills.
• Experience in a corporate environment.
• Experience leading groups in large team settings of 10+ staff.

Responsibilities

• Set and enforce standards for hospitality operations and guest interactions.
• Support conceptualization and implementation of new services, offerings, and training programs.
• Oversee day-to-day operations through one or more food service outlets/catering locations.
• Manage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation.
• Assist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests.
• Enforce food safety practices and maintain clean, safe workstations.
• Coordinate and enhance team time management.
• Train staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials.
• Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed.
• Monitor financial activities, support scheduling, sales data collection/reporting, and other administrative tasks.

Skills

Leadership

Customer service

Food safety

Staff training

HR knowledge

Operations management

Microsoft Office

Allergen knowledge

Education

High school diploma

Tools

Microsoft Office

Job description

SpaceX in Washington state seeks an experienced Hospitality Supervisor to lead food/beverage operations across outlets and events.

You will hire, coach, and develop staff, set service standards, monitor safety, and partner with operations to deliver exceptional guest experiences. A high school diploma, 6+ years in food service, and 2+ years of leadership are required. SpaceX offers comprehensive benefits and stock options.