Hospitality Supervisor: Elevate Guest Experience & Service

Spacex; Redmond (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Shuttle service

3 weeks paid vacation

10+ paid holidays per year

Comprehensive medical vision dental

Job summary

SpaceX in Redmond, WA is seeking a Hospitality Supervisor to lead food and beverage operations across company outlets and catering locations. You will ensure exceptional guest service, train staff, and uphold safety standards while managing scheduling, payroll, and performance evaluations.

Ideal candidates have 6+ years in food service with 2+ years in leadership, plus strong interpersonal and organizational skills.

Qualifications

• High school diploma or equivalency certificate.
• 6+ years of food service industry experience.
• 2+ years of leadership experience.

Responsibilities

• Set and enforce standards for hospitality operations and guest interactions
• Support conceptualization and implementation of new services, offerings, and training programs
• Oversee day-to-day operations through one or more food service outlets/catering locations
• Manage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation
• Assist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests
• Enforce food safety practices and maintain clean, safe workstations
• Coordinate and enhance team time management
• Train staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials
• Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed
• Monitor financial activities, support scheduling, sales data collection/reporting, and other administrative tasks

Skills

Leadership experience

Customer service

Food safety knowledge

Staff training

Scheduling

Payroll

Education

High school diploma or equivalency

Tools

Microsoft Office

Job description

SpaceX in Redmond, WA is seeking a Hospitality Supervisor to lead food and beverage operations across company outlets and catering locations. You will ensure exceptional guest service, train staff, and uphold safety standards while managing scheduling, payroll, and performance evaluations.

Ideal candidates have 6+ years in food service with 2+ years in leadership, plus strong interpersonal and organizational skills.