Hospitality Specialist-Part Time WMCG

Wellstar Health Systems; Augusta (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Wellstar Health Systems in Georgia seeks a Patient Food Service Associate to support meal delivery from order to tray, ensuring accuracy and compassionate service to patients.

You will work with clinical nutrition staff, apply therapeutic diets, maintain HACCP standards, and keep a clean work area while delivering friendly, accurate meals.

A high school diploma and 1 year of customer service or nutrition services experience is preferred within a large integrated health system.

Qualifications

• Excellent communication skills.
• 1 year+ experience in customer service or food and nutrition services.

Responsibilities

• Assist patients with food selections and communicate special needs to clinical nutrition staff.
• Assist with tray line preparation tasks.
• Check patient trays for diet orders and ensure meals match orders and tray appearance.
• Prepare patient snacks and express meals.
• Maintain a clean and organized work area.
• Demonstrate knowledge of therapeutic diets and HACCP standards.
• Follow guidelines for delivering meals and retrieving trays.
• Provide excellent customer relations in all job functions.

Skills

Excellent communication skills

Customer service experience

Education

High School Diploma or GED

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Position Summary

Performs patient food service activities from the point of receiving the patient diet order to the point of meal delivery to include tray line functions, diet office, and formula room tasks. Assists in quality monitoring to assure excellence in patient food service. Complies with AU Health Customer Service Standards with all customers and hospital staff. Utilizes the Meal Host Script when passing and retrieving patient trays

What you will do

• Assists patients with food selections and communicating special needs to clinical nutrition staff in a timely and pleasant manner.
• Assists with tray line preparation tasks.
• Accurately checks patient trays to ensure that all patients receive meals based on current diet order while maintaining excellent tray appearance and accuracy.
• Accurately prepares patient snacks and express meals.
• Maintains a clean and organized work area.
• Possess and utilizes advanced knowledge of therapeutic diets in the performance of the job.
• Has a working knowledge of all HACCP standards.
• Follows established guidelines for delivering patient meals and retrieving patient trays.
• Demonstrates above average competence and excellent customer relations in all aspects of job functions.
• Demonstrates knowledge of and adherence to administrative, hospital, and departmental house rules, policies, procedures, and objectives.

Position Requirements

• High School Diploma or GED1 year or more of experience in customer service or food and nutrition services.
• Excellent communication skills.

Our people are passionate about what they do, the product they sell, and the customers they serve.

If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.