Hospitality Services Supervisor

Sonida Senior Living; Springfield (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

401k with company match

PTO from day one

Paid training

Employee Assistance Program

Dependent Care FSA

Job summary

The Wellington at Springfield, a Sonida Senior Living community, seeks a Hospitality Service Supervisor to oversee dining operations and ensure high-quality, timely meals for residents and guests. The role supports recruiting, training, and maintaining service standards in a senior living setting.

Requirements include a high school diploma or GED and 1–3 years of food service supervision in healthcare or related environments.

Qualifications

• High school diploma or GED required.
• 1–3 years of food service supervision experience in hospital, hotel, healthcare, or senior living.

Responsibilities

• Ensure flavorful, nutritious, timely food and beverage service for residents and visitors across all meal periods.
• Assist Dining Services Director with recruitment, interviewing, and staff termination decisions.
• Develop, implement, and document in-service training for the Food Service Department.
• Ensure menus and recipes are written and followed.
• Supervise the serving line to display and serve food attractively.

Skills

Food service supervision

Team leadership

Healthcare hospitality

Education

High school diploma or GED

Job description

Find your joy here, at The Wellington at Springfield, a Sonida Senior Living community!

We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Wellington at Springfield, a premier retirement community in Springfield, MA, provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community.

You belong on our team if you are interested in:

• Flexible scheduling**
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
  • SafelyYou - AI video technology that detects and prevent falls
  • Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
  • Sage - Improve call light response time and improvement to service and care
  • Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Hospitality Service Supervisor Responsibilities Include

• Ensures the proper provisions for creative, flavorful, nutritious, assorted and timely food and beverage services to residents, guests, and visitors of the community. This includes providing the proper and appropriate service for all meal periods, special events with food or beverages, activities with food or beverages, the proper and appropriate food and beverages for all meals, special and marketing events, and activity events and collaborate on the marketing needs of the operation while maintaining a profitable and well operated department
• Assists the Dining Services Director in the recruitment, interviewing, selection, and termination of department staff and documents and coordinates such actions.
• Develops, implements, conducts, and documents in-service training programs that relate to the Food Service Department, schedules staff for department and community in-service training.
• Ensures menus and recipes are written and followed.
• Serves as supervisor on the serving line to ensure that food is displayed attractively and served properly.

Qualifications

• High school diploma or GED required
• At least 1-3 years’ experience of Food Service Supervision in a hospital, hotel, healthcare, or senior living environment.