Hospitality Service Runner — Flexible Schedule

City Winery Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 26,000 - 38,000; Full time

Job summary

City Winery Pittsburgh is seeking a Service Assistant to join our unique winery and dining team. You will help create a clean, welcoming dining experience by clearing tables, restocking service areas, and supporting servers during busy service.

The role demands a strong work ethic, flexibility to work days, nights, weekends, and holidays, and the ability to thrive in a lively venue. City Winery Pittsburgh is an equal opportunity employer.

Qualifications

• 1+ year experience as a Busser or Runner in a fast-paced service environment.
• Ability to consistently deliver high-quality guest experiences.
• Ability to navigate a loud, dark venue.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Provide guest hospitality; clear, clean, and replenish tables, settings, and all service areas; remove courses as completed and deliver to kitchen; replenish utensils; refill water glasses; remain alert to guest needs at all needs
• Aid waitstaff and bartenders as needed to perform guest related duties
• Ensure polished and clean presentation of all areas
• Prepare dining rooms for patrons by cleaning, setting napkins, service plates, water bottles, and utensils. Perform opening and closing duties including set-up, maintenance, and breakdown of the area within the allotted timeframe not to exceed 20% or maximum of 2 hours of the scheduled shift time
• Support servers by setting up and replenishing service stations, trash containers liners, and bus stations
• Maintain service areas, clean up spills as needed
• Fulfill guest dining requests as needed and facilitate communication of guest requests to servers
• Make every effort to meet guest’s needs by either obtaining requested items for guest or communicating needs to server or management team
• Greet guests upon seating and fill water glasses
• Adhere to sanitation and safety policies
• Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance
• Perform all other reasonably assigned duties

Skills

Guest service

Team player

Strong work ethic

Communication skills

Job description

City Winery Pittsburgh is seeking a Service Assistant to join our unique winery and dining team. You will help create a clean, welcoming dining experience by clearing tables, restocking service areas, and supporting servers during busy service.

The role demands a strong work ethic, flexibility to work days, nights, weekends, and holidays, and the ability to thrive in a lively venue. City Winery Pittsburgh is an equal opportunity employer.