Guest Experience Specialist - Service & Busser

City Winery Philadelphia; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Full time

Job summary

City Winery Philadelphia is seeking a Service Assistant to deliver a clean, welcoming dining experience by clearing, sanitizing, and resetting tables while supporting servers and bartenders during service.

You will help maintain tidy service areas, stock utensils and beverage stations, and ensure guest needs are met in a fast-paced, high-volume environment. A polished appearance and strong communication are essential.

Qualifications

• 1+ year experience as a Busser/Runner in a fast-paced, high-volume service environment preferred
• Strong guest service skills and work ethic
• Ability to work flexible days, nights, weekends, and holidays
• Polished presentation and ability to follow directions
• Excellent communication and interpersonal skills

Responsibilities

• Clear, sanitize, and replenish tables; remove courses and deliver to kitchen; replenish utensils and water
• Aid waitstaff and bartenders as needed to perform guest-related duties
• Ensure polished and clean presentation of all dining areas
• Set up dining rooms, napkins, plates, water bottles, and utensils; perform opening/closing duties
• Support servers by stocking service stations and bus stations; manage trash liners

Skills

Guest service

Team player

Experience: Busser/Runner

Flexible schedule

Communication

Job description

City Winery Philadelphia is seeking a Service Assistant to deliver a clean, welcoming dining experience by clearing, sanitizing, and resetting tables while supporting servers and bartenders during service.

You will help maintain tidy service areas, stock utensils and beverage stations, and ensure guest needs are met in a fast-paced, high-volume environment. A polished appearance and strong communication are essential.