Hospitality Server Assistant: Elevate Guest Experience

BENCHMARK; Charlottesville (VA); On-site; USD 18,184 - 25,898; Full time

Job summary

Pyramid Global Hospitality is seeking a motivated Server Assistant for the Virginia Guesthouse opening in 2026. You will support the service team by maintaining clean stations, assisting servers, and ensuring guest satisfaction in a vibrant restaurant environment.

The role emphasizes a welcoming personality, knowledge of beverages, the ability to thrive under pressure, and strong communication to deliver memorable hospitality experiences.

Qualifications

• Engaging personality and welcoming demeanor.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Maintains proper and adequate set‑up of the server stations.
• Assist the servers in maintaining clean available tables for arriving guests.
• Assist servers with continual service details.
• Maintain the cleanliness of the restaurant area.
• Be the master of the restaurant, understanding the details of the operation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.

Skills

Engaging personality

Wine knowledge

Work well under pressure

Guest experience focus

Excellent communication

Job description

Pyramid Global Hospitality is seeking a motivated Server Assistant for the Virginia Guesthouse opening in 2026. You will support the service team by maintaining clean stations, assisting servers, and ensuring guest satisfaction in a vibrant restaurant environment.

The role emphasizes a welcoming personality, knowledge of beverages, the ability to thrive under pressure, and strong communication to deliver memorable hospitality experiences.